Be Our Guest - Exceptional Patron Library Experience
Author(s)
Sotilleo, Sophia
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Abstract
The Be Our Guest program is a session where we will discuss and outline proven principles and processes that will help focus your library vision and assemble your team to enhance and deliver exceptional customer service. If Disney can do it why can’t we?
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Date
2014-11
Extent
Resource Type
Text
Resource Subtype
Proceedings