Title:
Be Our Guest - Exceptional Patron Library Experience

dc.contributor.author Sotilleo, Sophia
dc.contributor.corporatename Langston Hughes Memorial Library (Lincoln University) en_US
dc.date.accessioned 2015-01-14T17:20:43Z
dc.date.available 2015-01-14T17:20:43Z
dc.date.issued 2014-11
dc.description Presented at the 2014 Access Services Conference, November 12-14, 2014, Georgia Tech Global Learning Center and the Georgia Tech Hotel and Conference Center, Atlanta, Georgia. en_US
dc.description.abstract The Be Our Guest program is a session where we will discuss and outline proven principles and processes that will help focus your library vision and assemble your team to enhance and deliver exceptional customer service. If Disney can do it why can’t we? en_US
dc.embargo.terms null en_US
dc.identifier.uri http://hdl.handle.net/1853/53129
dc.language.iso en_US en_US
dc.publisher Georgia Institute of Technology en_US
dc.subject Academic library en_US
dc.subject Customer service en_US
dc.subject Library patrons en_US
dc.subject Library staff en_US
dc.title Be Our Guest - Exceptional Patron Library Experience en_US
dc.title.alternative Be Our Guest - Perfecting the Art of Customer Service en_US
dc.type Text
dc.type.genre Proceedings
dspace.entity.type Publication
local.contributor.corporatename Library
local.relation.ispartofseries Access Services Conference
relation.isOrgUnitOfPublication bf0ff3d1-48ff-4cf4-baa3-4c783958e37a
relation.isSeriesOfPublication cd3cb305-9b1a-4791-a692-fb8541060cba
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