Title:
Be Our Guest - Exceptional Patron Library Experience
Be Our Guest - Exceptional Patron Library Experience
dc.contributor.author | Sotilleo, Sophia | |
dc.contributor.corporatename | Langston Hughes Memorial Library (Lincoln University) | en_US |
dc.date.accessioned | 2015-01-14T17:20:43Z | |
dc.date.available | 2015-01-14T17:20:43Z | |
dc.date.issued | 2014-11 | |
dc.description | Presented at the 2014 Access Services Conference, November 12-14, 2014, Georgia Tech Global Learning Center and the Georgia Tech Hotel and Conference Center, Atlanta, Georgia. | en_US |
dc.description.abstract | The Be Our Guest program is a session where we will discuss and outline proven principles and processes that will help focus your library vision and assemble your team to enhance and deliver exceptional customer service. If Disney can do it why can’t we? | en_US |
dc.embargo.terms | null | en_US |
dc.identifier.uri | http://hdl.handle.net/1853/53129 | |
dc.language.iso | en_US | en_US |
dc.publisher | Georgia Institute of Technology | en_US |
dc.subject | Academic library | en_US |
dc.subject | Customer service | en_US |
dc.subject | Library patrons | en_US |
dc.subject | Library staff | en_US |
dc.title | Be Our Guest - Exceptional Patron Library Experience | en_US |
dc.title.alternative | Be Our Guest - Perfecting the Art of Customer Service | en_US |
dc.type | Text | |
dc.type.genre | Proceedings | |
dspace.entity.type | Publication | |
local.contributor.corporatename | Library | |
local.relation.ispartofseries | Access Services Conference | |
relation.isOrgUnitOfPublication | bf0ff3d1-48ff-4cf4-baa3-4c783958e37a | |
relation.isSeriesOfPublication | cd3cb305-9b1a-4791-a692-fb8541060cba |
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