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ItemJumping the Great Chasm to Quality Online Learning At Scale: Strategic Change Management in a Time of Crisis(Georgia Institute of Technology, 2021-02) Schwedler, JenniferThe abrupt disruption to higher education that began in March 2020 continues to produce opportunities to foster creativity and advance fundamental change. At one university in northern California, the continuing education (CE) division saw an opportunity in the crisis and quickly pivoted to further accelerate online learning at scale and advance strategic goals. Led by the existing strategic plan and vision, the leadership of the organization leveraged existing capacity to successfully manage change. This chapter explores the organization conditions, leadership competencies, and the applied practices of one CE organization to respond to change and forge success in an uncertain future. Outcomes include key change management strategies that supported both instructional resiliency and long-term strategy toward accelerating broader online learning and delivery at scale.
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ItemEditor's Overview(Georgia Institute of Technology, 2021-02) Gazi, Yakut ; Baker, Nelson C.Institutions that have been in the forefront of not only online but also of at-scale and affordable learning have been leaders of a “vertical” scale, where a limited number of programs and courses were built that sustain a vertical growth of enrollments. Responding to the COVID-19 global health crisis on our campuses entailed wide collaboration and coordination of not only technological capabilities but also human talent distributed across our institutions, to be able to quickly pivot to a “horizontal” scale of many students distributed over many courses, taught by many faculty. This book is an international compilation of institutional responses to this “horizontal scaling” of remote and online delivery of courses. Each chapter gives the context of activities at each institution/organization, followed by the strategy or operational tactics of the coordinated emergency response, highlighting successes, sharing lessons learned, charting future ambitions. The goal of this book is to distill strategies for responding to the need to quickly pivot and meet the needs of a horizontal scaling of learning as a result of emergencies.
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ItemMechanisms for Supporting Emergency Remote Classes: Towards a Distributed Classroom(Georgia Institute of Technology, 2021-02) Joyner, David A.During the rapid emergency transition to remote classes in 2020, our online Master of Science in Computer Science program supported the newly remote traditional classes in several ways. In this chapter, we go over some of those ways, including providing direct feedback, opening up remote instructional resources, reassigning classes to remote instructors, and providing material for the formation of local cohorts. We then investigate how these mechanisms are small steps toward a broader, more fundamental reimagining of classrooms as distributed across time and space.
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ItemMoving Horizontally: The New Dimensions of At-Scale Learning at the Time of COVID-19(Georgia Institute of Technology, 2021-02)Institutions that have been in the forefront of not only online but also of at-scale and affordable learning have been leaders of a “vertical” scale, where a limited number of programs and courses were built that sustain a vertical growth of enrollments. Responding to the COVID-19 global health crisis on our campuses entailed wide collaboration and coordination of not only technological capabilities but also human talent distributed across our institutions, to be able to quickly pivot to a “horizontal” scale of many students distributed over many courses, taught by many faculty. This book is an international compilation of institutional responses to this “horizontal scaling” of remote and online delivery of courses. Each chapter gives the context of activities at each institution/organization, followed by the strategy or operational tactics of the coordinated emergency response, highlighting successes, sharing lessons learned, charting future ambitions. The goal of this book is to distill strategies for responding to the need to quickly pivot and meet the needs of a horizontal scaling of learning as a result of emergencies.
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ItemAdapting Vertically-Scaled Solutions Across Many Georgia Tech Classes(Georgia Institute of Technology, 2021-02) Lee, Jeonghyun (Jonna) ; Lisle, Matt ; Courville, TroyThe coronavirus pandemic prompted the Georgia Institute of Technology (Georgia Tech) to design a set of innovative trials focused on novel problems in delivering at-scale learning horizontally. This chapter provides insight into two specific technological tools that adapt solutions for vertical scaling and how these tools can be scaled across many classes. We explain how Georgia Tech identified strategic needs that emerged from the remote learning environment based on faculty survey findings. We then explore existing solutions that have displayed promise in a vertical scaling context, with a focus on early attempts to scale these solutions across the campus in order to enhance online learning environments. Finally, we discuss how Georgia Tech plans to continue scaling of these innovations.
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ItemTransforming Higher Education through COVID-19 Crisis: Experiences and Opportunities in The Netherlands(Georgia Institute of Technology, 2021-02) Wild, Ulrike ; Stevens, Tim ; Broekhans, Bertien ; Kiers, JanineLarge-scale online education plays a minor role in campus education in the Netherlands or most European higher education (HE) institutions. The COVID-19 crisis enabled two Dutch frontrunners in open and online education to implement their lessons learned from large-scale online education, digital tools and methods on campus. The changes do not automatically shape a future that focuses on the best learning experience for different target groups in order to successfully reach the learning objectives and attainment levels. In order to steer towards that future, changes are needed in policy, administrative processes and rules and regulations.
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ItemLouisiana Tech University Today and Sprinting Towards Tomorrow(Georgia Institute of Technology, 2021-02) Johnson, Donna ; Hoover, ThomasAs a primarily residential, high research institution, Louisiana Tech University is proud of the creativity and innovation that have been hallmarks of its residential student experience and rich academic environment since its opening in 1894. In March of 2020, all bricks and mortar of the 125-year-old campus lost their vibrancy when the SARS-CV-2 (coronavirus), COVID-19, and the subsequent safety measures caused the campus to alter operations as they knew them. The innovations and improvements implemented to elevate the campus to a new dimension of learning and working- virtual- were exercises in change management with the goal of creating viable solutions for our existing students, faculty, and staff, while preparing to serve larger numbers in the future. What follows is a description of how Louisiana Tech found success and opportunity in some of the most challenging times ever.
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ItemStrategic Leadership and Partnerships to Scale a Remote Teaching Infrastructure Rooted in Jesuit Values(Georgia Institute of Technology, 2021-02) Otter, Kelly ; Ray, ShenitaGiven Georgetown University’s School of Continuing Studies’ experience and success marketing, recruiting for, developing, managing, and scaling online programs, in several distinct ways, SCS led, coordinated, and contributed to efforts to help the University navigate the unprecedented effect COVID-19 had on every facet of the institutional enterprise. Applying core Jesuit values such as cura personalis (care for the person) and cura apostolica (care for the institution), SCS endeavored to balance navigating strategy and change at the School level while also serving as a strategic partner at the institutional level. As SCS continues to chart a path in an increasingly unpredictable world, we are recalibrating and refining our strategy to capitalize on local, national, international lessons learned about creating a thriving organization in the midst of uncertainty.
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ItemLearning at-Scale, Affordability, and Access in a Post-COVID19 World(Georgia Institute of Technology, 2021-02) Gazi, Yakut ; Baker, Nelson C. ; Sibley, KarenThe essays in this volume and many other stories from the 2020 global pandemic illustrate the challenges of urgent horizontal scale in technology mediated instruction. Many say this experience will serve to accelerate instructional change long underway and perhaps to put the ultimate spotlight on issues of equity, access and cost. As they look toward the post-COVID future our authors coalesce around the compelling necessity to develop a stable and dependable ecosystem of learning technologies enabling the talent resources and expertise to guide and support faculty, create meaningful learner engagement, and pursue new opportunities for effective, accessible, affordable higher education.
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ItemHorizontal Scaling of Online Learning in the Post-COVID19 Society: Reflections from Kerala(Georgia Institute of Technology, 2021-02) Surendran, Arun ; Vinod, C.P.India’s nation-wide COVID-19 lockdown, which began on March 24, 2020, was relaxed in June with the exception of educational institutions. However, the Government of the Kerala state took a decision to reopen the schools as per the regular academic calendar on June 1st through online mode. This massive horizontal scaling drive of online education, named ‘First Bell’, brought all the research and extension agencies under the General Education Department together with the Kerala Infrastructure and Technology for Education (KITE). This chapter examines the First Bell initiative on the larger back drop of exploring the genealogy of the horizontality and scaling of education in Kerala.