Title:
We Are Doing What?' The Changing Roles of Access Services in the 21st Century Library
We Are Doing What?' The Changing Roles of Access Services in the 21st Century Library
Authors
Auger, Jose
Hampton, Denita
Hampton, Denita
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Abstract
We were called “Circulation” in the 80s; “Access Services” in the 90s; and now we are called User Services & Technology Support. Supporting the library’s vision to provide new and emerging technologies to support faculty and student research, teaching and learning; USTS provides services and technologies needed to deliver a superior user experience. In this presentation, we will demonstrate how our library became early adopters of digital technologies. Establishing the “V-Rooms”- equipped with 60 inch wall monitors, multimedia connection table, and touch screen capabilities; One Button Studio, a simplified recording setup that can be used without any previous video production experience; and the library’s showcase -CURVE (Collaborative University Research & Visualization Environment), a technology rich discovery space supporting the research and digital scholarship of our students, faculty, and staff; USTS became more than just ‘circulation’ to our students. We became invaluable.
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Date Issued
2016-11-17
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Proceedings