Title:
Foley Scholar Winner and Finalists Presentations Spring 2024

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Bhat, Karthik Seetharama
Narechania, Arpit
Pendse, Sachin
Riggs, Alexandra Teixeira
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Abstract
Foley Scholar Award Winner: Envisioning Technology-Mediated Futures of Care Work, Karthik Seetharama Bhat. Caregiving is a universal activity that is receiving increasing attention among technologists and researchers in the wake of the COVID-19 pandemic. Emerging technologies like conversational AI, augmented and virtual reality, and smart homes have all been described as potentially revolutionary technologies in care work, intended to automate and transform the overall care experience for caregivers and care recipients. However, such promises have yet to translate to successful deployments as these technological innovations come up against socioculturally situated traditions of care work that prioritize human connection and interaction. In this talk, I will share empirical studies looking into how formal care workers (in clinical settings) and informal care workers (in home settings) reconcile technology utilization in care work with sociocultural expectations and norms that dissuade them. I will then discuss possible technology-mediated futures of care work by positing how emerging technologies could best be designed for and integrated into activities of care in ways that unburden care workers while ensuring quality care.
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Date Issued
2024-03-07
Extent
39:42 minutes
Resource Type
Moving Image
Resource Subtype
Lecture
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Unless otherwise noted, all materials are protected under U.S. Copyright Law and all rights are reserved