Title:
An empirical investigation of the determinants of consumer satifaction

dc.contributor.advisor Malhotra, Naresh K.
dc.contributor.author Martin, Neale J. en_US
dc.contributor.department Management en_US
dc.date.accessioned 2009-10-01T13:53:22Z
dc.date.available 2009-10-01T13:53:22Z
dc.date.issued 1997-12 en_US
dc.description.degree Ph.D. en_US
dc.identifier.other 456190 en_US
dc.identifier.uri http://hdl.handle.net/1853/30322
dc.publisher Georgia Institute of Technology en_US
dc.subject.lcsh Consumer satisfaction en_US
dc.subject.lcsh Customer services Management en_US
dc.title An empirical investigation of the determinants of consumer satifaction en_US
dc.type Text
dc.type.genre Dissertation
dspace.entity.type Publication
local.contributor.advisor Malhotra, Naresh K.
local.contributor.corporatename Scheller College of Business
relation.isAdvisorOfPublication aeef8b21-0b4f-41cd-b62b-cd5d7d60d679
relation.isOrgUnitOfPublication a2f83831-ae41-4d65-82ff-c8bf95db4ffb
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