Title:
Beyond Co-location: Visual Connections of Staff Workstations and Staff Communication in Primary Care Clinics

dc.contributor.author Lim, Lisa
dc.contributor.author Kanfer, Ruth
dc.contributor.author Stroebel, Robert J.
dc.contributor.author Zimring, Craig
dc.contributor.corporatename Georgia Institute of Technology. SimTigrate Design Lab en_US
dc.contributor.corporatename Texas Tech University. College of Architecture en_US
dc.contributor.corporatename Mayo Clinic. Rochester, MN en_US
dc.contributor.corporatename Georgia Institute of Technology. College of Design en_US
dc.date.accessioned 2021-07-13T17:28:37Z
dc.date.available 2021-07-13T17:28:37Z
dc.date.issued 2020-08
dc.description.abstract The importance of communication among healthcare providers has been long recognized, and many healthcare organizations are implementing team-based care, with emphasis on staff communication. While previous empirical studies in various settings illustrate the role of built environments in user communication, there is a lack of quantified interpersonal spatial metrics to predict interactions. This study investigates how interpersonal spatial metrics at different scales predict staff communication patterns by empirically studying four primary care clinics that provide team-based care. We found that staff members in clinics with higher visual connections among staff members reported more timely and frequent communication. We also found that staff members talked to each other more frequently when their workstations were visually connected. The findings of this study are expected to help designers and facility managers provide well-designed team-based clinic layouts, beyond just shared work spaces for team members, for improved staff communication. en_US
dc.identifier.citation Lim L, Kanfer R, Stroebel RJ, Zimring CM. Beyond Co-location: Visual Connections of Staff Workstations and Staff Communication in Primary Care Clinics. Environment and Behavior. August 2020. doi:10.1177/0013916520950270 en_US
dc.identifier.doi https://doi.org/10.1177/0013916520950270 en_US
dc.identifier.uri http://hdl.handle.net/1853/64906
dc.subject Visibility en_US
dc.subject Communication en_US
dc.subject Teamwork en_US
dc.subject Team-based en_US
dc.subject Primary care en_US
dc.title Beyond Co-location: Visual Connections of Staff Workstations and Staff Communication in Primary Care Clinics en_US
dc.type Text
dc.type.genre Pre-print
dspace.entity.type Publication
local.contributor.author Kanfer, Ruth
local.contributor.author Zimring, Craig
local.contributor.corporatename SimTigrate Design Lab
local.contributor.corporatename College of Design
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relation.isOrgUnitOfPublication c997b6a0-7e87-4a6f-b6fc-932d776ba8d0
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