Title:
The "Killer Application" of Revenue Management: Harrah’s Cherokee Casino & Hotel (ed. 2)

dc.contributor.author Ferguson, Mark E.
dc.contributor.author Metters, Richard
dc.contributor.author Crystal, Carolyn Roberts
dc.date.accessioned 2008-01-11T02:15:32Z
dc.date.available 2008-01-11T02:15:32Z
dc.date.issued 2008-01-11
dc.description.abstract Harrah’s Cherokee Casino and Hotel is an extreme and unusual example of revenue management techniques. Typical revenue management installations yield revenue enhancements of 3-7%. Harrah’s, chainwide, has seen 15% improvements, with Harrah’s Cherokee Casino and Hotel perhaps the most excessive beneficiary, despite serving no alcohol and having no traditional table games. Further, many traditional revenue management techniques are turned on their heads: For example, pricing decisions and customer segmentation rules are different for casinos than in virtually any other revenue management application. en_US
dc.identifier.uri http://hdl.handle.net/1853/18983
dc.language.iso en_US en_US
dc.relation.replaces http://hdl.handle.net/1853/11679
dc.subject Revenue management en_US
dc.subject Pricing en_US
dc.title The "Killer Application" of Revenue Management: Harrah’s Cherokee Casino & Hotel (ed. 2) en_US
dc.type Text
dc.type.genre Working Paper
dspace.entity.type Publication
local.contributor.corporatename Scheller College of Business
relation.isOrgUnitOfPublication a2f83831-ae41-4d65-82ff-c8bf95db4ffb
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