Person:
Jeffcoat, Heather

Associated Organization(s)
Organizational Unit
ORCID
0000-0003-4485-5281
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Publication Search Results

Now showing 1 - 3 of 3
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    Continuous Improvement: Using Collaboration Between Technical Services, IT, and Public Services to Make an Impact
    (Georgia Institute of Technology, 2021) Jeffcoat, Heather ; Givens, Marlee ; Slutskaya, Sofia ; Viars, Karen
    This chapter describes how the Georgia Tech Library used portfolio management to collaboratively implement new services, including virtual browsing, enhancements to the discovery interface, and single sign-on for licensed content.
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    Virtual Browsing with Primo & Syndetics Unbound
    (Georgia Institute of Technology, 2019-05) Jeffcoat, Heather ; Slutskaya, Sofia
    The objective of this session is to help Alma/Primo libraries make decisions about selecting virtual browsing products and integrating them with the new Primo UI. When the Georgia Tech Library relocated the majority of its physical collection to an off-site storage facility, it became increasingly important to provide a virtual browsing experience to our patrons. In this session we will discuss what criteria could be considered to evaluate various virtual browsing options including Primo's native virtual shelf. The session will touch upon such evaluation criteria as user expectations; compatibility with Primo and other products already owned by Georgia Tech Library; complexity of implementation and maintenance; and the solution’s sustainability over time. It will also cover our reasons for selecting Syndetics Unbound, questions we considered during the set up, and challenges we experienced. The benefits and shortcomings of the Syndetics Unbound Virtual Browse Shelf will also be highlighted. Finally, we will address Georgia Tech librarians’, undergraduate and graduate patrons’ feedback about using Syndetics Virtual Browse Shelf, features they find attractive and potential improvements they recommend. At the conclusion of this session, attendees will be able to make an educated decision about implementing Syndetics at their own institutions.
  • Item
    Agile Strategies for Customizing and Enhancing Discovery Interfaces
    (Georgia Institute of Technology, 2019-03) Jeffcoat, Heather ; Slutskaya, Sofia
    This poster outlines strategies for successful fine-tuning of the Primo discovery interface. Including: Agile approach of tracking required changes and implementing them; Collaboration between instructional librarians, IT staff supporting Primo, and metadata librarians; Ongoing collection of user feedback; Ongoing commitment to improving the user experience based on feedback.