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ItemAccess services and student affordability: Leading the way in new offerings(Georgia Institute of Technology, 2023-11) Blakely, Andrew ; Freeman, John Mack ; Holdsworth, Liz ; Nagel, GabeAt an R-1, STEM-focused academic library, the access services department collaborated with the librarian coordinating library affordability initiatives to create several opportunities for increased campus impact and student savings. This presentation will highlight two projects. The first is an equipment-based course reserve collaboration with the School of Electrical and Computer Engineering. This partnership saved students over $100,000 in a single year by circulating the required MyDAQ and mbed devices that are used in labs. The second affordability project was a syllabus and Canvas evaluation that opened the door for proactive course reserves. These specific initiatives were led by frontline staff while facilitated by department leadership and library faculty. On top of its positive financial outcomes for students, this project provided beneficial outcomes to both partners. Library affordability initiatives received the staff time necessary to pilot certain projects, while access services staff got an opportunity for leadership in project management and development.
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ItemSetting ourselves up for success: Starting a new mentor training program(Georgia Institute of Technology, 2023-10-23) Givens, MarleeAfter completing an expensive renovation and coming out of a pandemic lockdown, both of which necessitated hiring freezes, our library has begun recruiting and hiring its first new librarians and archivists in many years. We have also hired our first ACRL Diversity Fellows. It has been nearly a decade since we have had a formal mentoring program in this library. The institution to which we belong has also started looking at establishing mentoring programs for faculty. Several studies indicate that training mentors can lead to greater success for mentoring efforts, and we coordinated our first mentor training program this year. This poster will cover the model we set up as well as other options to consider when creating training for mentors in your library.
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ItemFlowing through the streams: A case study of Georgia Tech Library Public Services staffing expansion proposal through the lens of Kingdon’s three streams framework(Georgia Institute of Technology, 2023-10) Freeman, John MackThe Georgia Tech Library Public Services Department proposed to expand the number of staffed service points throughout the Library to increase coverage and service. The proposal was well-received by Library leadership and earned priority placement in the Library’s annual budget request. The theoretical underpinning for this reception is an adaptation of Kingdon’s three streams framework of public policy adapted to internal policy work: namely, that success in internal requests requires the same confluence of problem, policy, and politics to open a window of opportunity to place the issue on the agenda of those who make decisions.
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Item“’You have my sword.’ ‘You have my bow.’ ‘And my axe.’: Creating a popular reading collection through interdepartmental collaboration(Georgia Institute of Technology, 2023-06) Freeman, John Mack ; Manci, Catherine ; Cruz, Sarah ; Sheldon, KimberlyIn Spring 2021, the Georgia Tech Library received unexpectedly robust support for the redevelopment of the Library's previously removed Popular Reading Collection. The project had a strict four-month deadline to encumber funds and to ensure that materials were available before the Fall 2021 return to campus. A cross-functional team was established to create and implement a plan to achieve this goal. The successful project resulted in widespread positive feedback from students, Institute partners and leaders, and Library leadership. This case study demonstrates the importance of context in deciding library projects, the utility of cross-functional teams in establishing new collections, and the psychological value of physical materials to campus communities.
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ItemThinking about Design Thinking During a Migration(Georgia Institute of Technology, 2023-05) Patrick, MartinThe systems librarian's goal should be to optimize and enhance the systems in use by centering the needs of the system's users. However, much of the literature and the focus on centering users is about, in academic libraries, our students and faculty. For the systems librarian, though, there is a group of users whose needs are equally valid: the library’s staff, faculty, and student workers (that is, the internal users). A recent survey of 55 of the most recent articles indexed in LISTA about user experience in libraries revealed one that focused on staff users. In this presentation, I outline some ideas for discovering and designing for the internal user’s needs, particularly given our upcoming migration, based on ideas found in IBM’s Enterprise Design Thinking Framework (EDT). I will cover a very brief history of Design Thinking in general, and then discuss some of the ways I think EDT could prove useful during a system migration. I will also share a few real-world examples of how I have approached problems and issues in the past, and how EDT might change that approach. The goal of this presentation is not to propose a dogma around EDT but to challenge those of us on the systems side to do user experience work with and for our colleagues, in addition to our student and faculty communities.
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ItemCo-Creating the Beginnings of a Culture of Belonging at the Georgia Tech Library: Supervisors, Leaders, and a Proposed Model Forward(Georgia Institute of Technology, 2023-05) Freeman, John Mack ; Sharp, LeslieIn 2019, the Georgia Tech Library was coming out of a painful period of transition where lofty change initiatives had created significant toxicity in the culture. New leadership was brought in to rectify the situation. Through a series of efforts that translated institutional efforts, departmental actions, and team-based support, the Georgia Tech Library turned a corner and started working towards creating a culture of belonging. In this participatory case study, the authors proposed a nested model of cultural support in which the underpinnings of individual support flow from the team, the department, and the institution. Each part has a role to play in working to create a culture of belonging, understanding that the work is never complete, and that while the example of the Georgia Tech Library has made progress, there is still much work to be done.
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ItemPublishing without perishing: Alma publishing profiles for fun and profit(Georgia Institute of Technology, 2023-05) Patrick, Martin ; Traill, StacieAlma publishing profiles are a powerful and flexible way to export metadata from Alma. In this presentation, we will demonstrate how publishing profiles play a key role in customizing and normalizing data to meet project needs, and discuss when they are a better choice than Alma Analytics or the Export Bibliographic Records job. Publishing profiles can easily incorporate physical or electronic inventory information into MARC bibliographic records for further analysis and transformation through various MARC editing and processing tools. Publishing also allows powerful filtering rules and normalization routines to customize data outputs and can work incrementally via OAI-PMH for data harvest and processing by external programs. Applications covered in the presentation include: using published data for analysis to support enrichment and remediation projects, exporting transformed metadata for ingest into a local digital repository, incremental OAI publishing for external partners, and using general publishing for OCLC Datasync.
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ItemCreating IP Outreach Programs through Collaboration: A PTRC’s Experience(Georgia Institute of Technology, 2023-03-30) Li, Lisha ; Manci, CatherineOverview of an outreach event developed for IP outreach. Presented at PTRCA annual meeting.
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ItemA Win-Win: Developing a Training Program that Enhances Library Staff and Supports the Library’s Goals(Georgia Institute of Technology, 2023-03-16) Freeman, John Mack ; Ellis, JustinA case study on incorporating partnership professional development opportunities into the work of frontline access services personnel. The presentation also includes a discussion of changing job descriptions, creating promotion pathways, and reorganizing the department.
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ItemTeaching Outside the Classroom: Informal Instruction in the Academic Library(Georgia Institute of Technology, 2023-03) Manci, Catherine ; Holdsworth, Liz ; McGee, AlexMany academic librarians focus their attention on course-integrated instruction, credit-bearing classes, and drop-in workshops. However, the academic library can partner with other campus units or organizations for informal learning opportunities that fulfill the mission of the library. Hybrid lectures, panel discussions, hands-on activities, and associated asynchronous content (videos, podcasts, modules, and more) expand access beyond the traditional academic library audience to the general public. Benefits of a robust public programming service in an academic library include positive experiences for audiences, greater campus and community visibility, and the reclamation of the library as the center of campus intellectual life. A vibrant, engaged library is also attractive to donors and potential development. This presentation discusses the creation of an Articulate module on the history of Title IX at Georgia Tech. The module was made in partnership of the Public Programming, Archives, Public Services and Academic Engagement units within the Library.