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Master of Science in Building Construction and Facility Management

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Engaging the Senses for Performance: a Framework for Researching Sensory Design Elements and Their Effects on Productivity in the Workplace

2005-11-29 , Hyatt, Abigail

In conjunction with an investigation of past research, this study provides a measured account of changes in worker productivity resulting from changes including the application of new sensory design elements in a typical office environment. A case study is presented that follows a collection agencys relocation of offices in order to provide confirmation of a relationship between employee productivity and changes in the office environment. As noted, these changes included a general application of color in the new environment as compared to the neutral palette of the previous site. Data representing the total dollar amounts collected by individual employees is compiled for the two months directly prior (November and December 2004) and immediately following (January and February 2005) the companys relocation of offices to a space integrating various colors (red, blue, green, and gold) into the work environment. Information relating to a total of 10 client groups and the average volume per employee are compared for each of the months. In order to substantiate the findings, the monthly numbers are also compared to the same periods (November/December 2003 and January/February 2004) in the previous year.