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ItemOff site storage solutions at Duke and Wake Forest(Georgia Institute of Technology, 2011-11) Lock, Mary Beth ; Tillman, MarvinThis session will describe how off site storage facilities can help solve space issues in library buildings, and bring greater service to your users.
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ItemKeeping Anarchy at Bay: Lessons in Flexible Security(Georgia Institute of Technology, 2011-11) Ayala-Schueneman, Maria de JesusThis presentation will explore security issues at a medium-sized university library (about 1.2 million items of all kinds and 6500 students) over a period of 30 years. Beginning with very little security, the Jernigan Library has developed a flexible security "team" that is linked electronically and performs set rounds and other duties according to a detailed plan. All security personnel are also cross-trained for other purposes, an essential element in an era of declining budgets.
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ItemUniversity System Reciprocal Borrowing Services: A View from the Trenches(Georgia Institute of Technology, 2011-11) Armbrust-Kohler, Chuck ; Timian, VikiThis session pulls the curtain back on the inner workings of Georgia's state-wide reciprocal borrowing program (GIL Express) from the point-of-view of the two largest GIL Express participants in the University System of Georgia.
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ItemStudent Assistants > Student Employees(Georgia Institute of Technology, 2011-11) Helms, ConradThis presentation describes the process of hiring students for supervisory positions in the circulation department at a small academic library. We will discuss the entire process from creating a job ad to offering the position to working with a student as a paraprofessional instead of a student assistant.
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ItemCollaboration and Change: Lessons Learned from a Merged Library Experience(Georgia Institute of Technology, 2011-11) Ward, Julie KowalewskiThis presentation will discuss the successful integration and challenges facing the Access Services Department in a merged academic and public library. The need for collaboration, flexibility and the ability to respond to a changing environment are skills relevant to all library staff.
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Iteme-ILL: Exploring the Next Generation of e-Services for Resource Sharing(Georgia Institute of Technology, 2011-11) Weible, Cherie ; Sullivan, HelenAccess to library materials means more than access to print materials! This session explores the current and potential role of e-readers within Access Services in academic libraries. Is you library providing access to e-books? Using e-book delivery for ILL? This session explores the latest in e-services for resource sharing.
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ItemChange is the new normal: Access Services in a new Public Services paradigm(Georgia Institute of Technology, 2011-11) Troy, Sarah ; Lawson, NicoleAt the University of California, Santa Cruz, Access Services has a reputation for testing new ideas and eagerly embracing change. Recently we began making plans to create a single desk for providing both Access and Research assistance. Reference Desk statistics have been in decline for some time, but our Access Services desks remain as busy as ever. In our presentation we will discuss the past, present and future of Access Services as well as our collaborative process for rethinking public service at the UC Santa Cruz Library.
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ItemPrivacy and Confidentiality: using scenarios to teach your staff about patrons rights(Georgia Institute of Technology, 2011-11) Snowman, AnnPatron privacy is governed by administrative policy, federal and state laws, and professional ethics whose application can be nuanced and complex. Using real world scenarios to help staff understand is an approach that has been successful at Penn State.
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ItemConnecting Staff Skills to Performance Reviews(Georgia Institute of Technology, 2011-11) Smith, Dennis J.Describes the efforts of USF Library to develop lists of Core Competencies for staff. The project grew into developing core competencies and relating these to performance evaluations. Relates the successes and challenges of developing the needed skills and performance requirements in a large library.
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ItemCross-training Students for a Flexible Environment(Georgia Institute of Technology, 2011-11) McKee, JennieCross-training Students for a Flexible Environment The Access Service Department at Reed College tries to cross-train most of it's student employees in several if not all of the basic tasks so that they may be deployed where the need is as different work peaks at different times.