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Now showing 1 - 10 of 20
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Project Management Principles, Methods, and Tools

2022-10-05 , Givens, Marlee , Holdsworth, Liz , Jeffcoat, Heather

Anyone in the library can have great ideas to improve services and experiences for users, but it takes a village to make change happen. Using project management, libraries can accomplish strategic goals and develop employees’ leadership skills. This webinar introduces best practices for project management in the library, including the idea pitch, stakeholders and resources, the charter, and points of communication toward successful completion.

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We're not out of the woods yet: Revamping LibGuides from the ground up

2022-03-16 , Givens, Marlee , Holdsworth, Liz , Jeffcoat, Heather

After over a decade with LibGuides, we had veered off the trail, lost our true north of stakeholder needs, and needed an updated map of best practices to get back on track. This session will describe our plan for the future of LibGuides and a way out of the woods.

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Ageless Talent: Enhancing the Performance and Well-Being of your Age-Diverse Workforce

2021-06-07 , Kanfer, Ruth , Bovian, Candice , Gardner, Ivy , Givens, Marlee

A panel discussion with Ruth Kanfer (co-author of the book, Ageless Talent, and Georgia Tech HR personnel about workforce aging trends and managerial practices for maximizing satisfaction and performance among employees in age-diverse units. Introduces PIERA, an evidence-based system for leaders, managers, and supervisors by which to address difficult problems related to employee performance and well-being amid ongoing technological and social change.

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Scaling the instruction mountain: You, your LMS, and your library

2021-02 , Givens, Marlee , Holdsworth, Liz

This presentation describes the efforts of a team of Library employees to create Canvas modules to support learning at Georgia Tech.

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Project Management, Managing Up: Using PM principles, methods and tools to get buy-in

2022-06-27 , Givens, Marlee , Holdsworth, Liz , Jeffcoat, Heather

A library professional at any level of the organization may have a great idea to improve something at the library, but most often it takes a village to make a real difference. Leaders and managers who push their ideas down the chain can face resistance or resentment, or they can fail to understand the resources required to make things happen. Frontline employees who want to fix day-to-day problems may struggle with finding buy-in or feeling heard by the administration. Complicating matters, many libraries are flattening their hierarchies by removing management positions. With fewer department heads and managers to advocate for their direct reports’ work, project management gives library leadership the tools to prioritize without needing a pre-existing deep knowledge of the topic that is held by frontline employees. Project management makes explicit the scope, timeline, budget, human resources, and measurable outcomes. By enlisting the support of library administration (financial and logistical) project management can enable cross departmental collaboration and greater employee engagement. Library leadership can use project management to address uneven power dynamics in an organization as well as reaping the benefits of the prioritization of work. Libraries with a flatter organizational structure can disguise the imbalances between paraprofessional and professional employees, marginalized or under-represented groups within an organization, and content creators and users. Management can keep track of work assigned and diversify teams, give leadership experience to those who have not had other opportunities, bring in “outsiders” as subject matter experts, and empower staff decision-making. Transparent communication and expectations, as well as a willingness to delegate choices, will make project management a success. It is an opportunity for professional development for libraries that do not have a large travel or training budget. In these ways, project management can be used as a tool for diversity, equity, and inclusion as well as employee development. The Georgia Tech Library used portfolio management to accomplish Library Next, a re-imagining and redefining of 21st the century research library, and we continue to apply this approach to initiate projects large and small, using tools such as an idea funnel, project charters and business cases, project phase reviews and closeout presentations, and post-project assessment measures. The process allows library leadership to accomplish their strategic goals, but it also allows employees at all levels to manage up, generate buy-in for their ideas, and develop leadership skills for their professional growth. It also provides communication channels for everyone in the library to stay up-to-date. In this session, we will introduce key tools of project management, including charter templates, sample business cases, and best practices for setting priorities and keeping projects on track. Whether you are at the bottom, top, or middle of your organizational chart, you can use project management approaches and tools to make things happen at your library. Learning Objectives: 1) Describe a project life cycle and skillfully map each stage in the cycle. 2) Compose a business case that accurately outlines the why, what, how, and who is necessary to determine if it is worthwhile project. 3) Identify the resources needed for a project, including stakeholders, budget, team members and timelines. 4) Apply the appropriate project management tools to projects at their institutions, given the supplied templates.

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Practical Tips for Training, Development, and Evaluation within Technical Services

2022-03-09 , Givens, Marlee , Frizzell, Matt

Library work requires constant learning, whether due to organizational change, new technologies, or evolving user needs. A learning organization “facilitates the learning of its members and continuously transforms itself” (Wikipedia). Teaching and learning new skills can be rewarding, but also intimidating, frustrating, and time consuming. Research in fields of organizational psychology and human resource management points to correlation between satisfaction with workplace training, overall job satisfaction, and between job satisfaction and employee retention. This program will examine training and development methods from instructional design best practices, effectiveness and assessment, how it applies to technical services training.

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Module you glad we didn't say banana?: You, your learning management system, and your library

2021-05 , Givens, Marlee , Holdsworth, Liz

This presentation describes the efforts of a team of library employees to create instructional content for the Canvas learning management system.

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Getting your campers to sing-along in key: Project management in your library

2022-03-17 , Givens, Marlee , Holdsworth, Liz , Jeffcoat, Heather

Create beautiful music for your library’s users by harmonizing the voices of many different departments. Using project management, libraries can accomplish strategic goals and develop employees’ leadership skills - giving a new person a chance to sing a solo. This session introduces best practices for project management in the library.

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The Library as a Learning Organization: Adapting for Continuous Improvement through Training and Development

2021-11-17 , Copenhaver, Kim , Frizzell, Matt , Givens, Marlee , Slutskaya, Sofia

Library work requires constant learning, whether due to organizational change, new technologies, or evolving user needs. A learning organization "facilitates the learning of its members and continuously transforms itself". Teaching and learning new skills can be rewarding, but also intimidating, frustrating, and time consuming. Research in fields of organizational psychology and human resource management points to correlation between satisfaction with workplace training and overall job satisfaction, and between job satisfaction and employee retention. This program will examine training and development methods from instructional design best practices, Lean management, Training Within Industry (TWI), effectiveness and assessment, and how it applies to access services / technical services training.

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We need module rockin', not perfection: Creating library content for an LMS

2021-04 , Givens, Marlee , Holdsworth, Liz

This presentation describes the efforts a team of library employees as they create instructional content for the Canvas learning management system.

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