Debbie is right except for the nice thing she said about me. She's right about the things I do but what I primarily do now is what I call kiss frogs. I'm looking for business opportunities and business investments to turn into business princes so to speak. And. My background is is pretty crazy in and diversified in that. I've had multiple careers I'm a serial entrepreneur and maybe I can't keep a job very long that might be part of it. I don't know although some of the careers have. Have spam quite a long time but. Briefly So you know at least you'll have some perspective to relate to as we talk about. The things we're going to talk about tonight. My early career was in banking and corporate banking I actually started working in banking in the mail room while I was a student here at Georgia Tech and I used to say to people if you read somebody is mail every day for three years you learn a lot about them so that part of what I did I ultimately moved off and became the head of corporate banking for the CNS bank which is the predecessor here in Georgia. Of what is now Bank of America. And at the time we were the largest bank in the south and the most profitable bank in the south. I followed that into. An interesting switch which was sporting goods and I bought an interest in a company that became the largest sporting goods. Distributor in the South became president of that company and an unknown or. We represented since many of you were athletes. We represented exclusively in the southeast. Russell level attic. Johnson and Johnson have let it all the tape and trading learning products every time you get tape you probably use products that I use to sell or Mark company sell rebel football elements pony shoes at one time and then later case which shoes and several other companies Don joining a braces to bear baseballs and softballs American baseball cap which is the Major League batting helmet. So anyway a lot of a lot of different companies and we grew that company not just in the traditional sporting goods markets but also in the retail markets we entered. Russell athletic department stores in the eighty's and and also to the college bookstore market which is all the logo did merchandise and things that that you see in college bookstores and on retail shelves things that you see in the Barnes and Noble store. Up the Y. and so forth. And some of you played basketball. You know one of my claims to infamy I guess was that. When Bobby Kremlin's was the men's basketball coach here. And Homer ice was then the athletic director. Tech had an advantage a crisis with its colors that most of you have. How do you really know what text colors are white and go lucky Well it's good that a lot of people think it's navy and gold or black and gold or whatever. Well. Back in the mid eighty's. Bill Curry was the football coach and he war there was on in CIA rule that you couldn't wear white jerseys at home for a while there and traditionally through most of Georgia Tech's football history it wore white jerseys and dull pants. Hence yalla britches as it's football uniforms under Coach Dodd and coach Alexander and I don't know whether Coach Iseman may have had different more. But anyway. So Tex football teams defense was a nickname during Curry's last year before he went to the University of Alabama. Was the Black Watch primarily because they were black jerseys at home. Tech and Ellis you petitioned the N.C.A.A. while I was in the business to allow you to have the N.C.A.A. allow them to wear white at home and because Tech N L S U traditionally above for white at home and and that passed we also did the Dallas Cowboy. Uniforms and they were superstitious about wearing blue. So we created cowboy Blue which was a brand new color for them and was nine dyeing lots between royal blue and navy blue to create that but anyway back to coach Graham and. Homer standardized and said we're not going to use black anymore are dark colors going to be Navy. So the baseball team and all the other teams had to conform and it happened that in the one nine hundred eighty four eighty five basketball season. Bobby had to buy a goal set of uniforms and in and that set of uniforms. I met with him and we talked. About it he said Jay I hate gold and I was at Appalachian State and colors there were black and gold and I never like the gold uniforms and I don't think there are any pretty colors of go. So help me with this because Dr Rice says I got to buy a gold in so forth. So we did lots of dye lots of golf on you know we had a Laker go alone. We had all will go wild and light I'll go Old all gold is that really mustardy ugly color that the football team uses now. And I am. Well I don't go is really the true tech collar which is more of the color of their football helmets before this recent. Change and so forth. So anyway we came up with the Georgia Tech goal and also a shiny uniform which you all wear now most of you do when you wear the go uniform. It's changed a little bit in style. If you wear much longer shorts now than they did. You've seen the films of John Salley and Mark Price and so forth. Michael Jordan was really the person that kind of got the long shorts to be in vogue when he was with the bulls but anyway. So we've developed a number of shades of gold in a special lettering style that became Georgia Tech gold and it was exclusively Georgia Tech for the first year. And tech won its first A.C.C. basketball championship in one nine hundred eighty five here in Atlanta at the Omni which is where Philips Arena is now. And so that those go uniforms. Kind of took on a special meaning the next year. Georgia Tech was rated number one in the country preseason by Sports Illustrated and through the season. They ended up being the number one seed in the N.C.A.A. tournament. And they drew the regional in Atlanta. And they played here in Atlanta as the number one seed Unfortunately they got beat by L.A. shoo in and didn't make it to the Final Four final four that year was in Dallas and. A sports writer in Dallas named Blackie Sherrod who's a long time sports writer sort of to Dallas like Furhman Bisher is to Atlanta. He probably wouldn't like that term because he's not as old as firm and I don't think but anyway he. He did a thing that season where he started with The Last Kiss shootout in the Thanksgiving tournaments the Maui classic in Hawaii and he traveled all over the United States watching teams play through the end of the season leading up to the Final Four. And he did an article in The Dallas Morning News during the weekend of the final four and had supported electives on the best mascot in the best gymnasium to play in the best cheerleaders and the best of whatever. Well he best looking uniforms. He said were George attacks and his quote was if Liberace played basketball this is what he would want to hear. Which was the gold uniforms. So you now get to think about when you play in those gold uniforms that you're like you know. Liberace you may never play the same again. But anyway. After the sporting goods that we sell that company to Russell athletic. Then I was in the investment banking business doing mergers and acquisitions with a number of friends started my own investment banking company license technology and intellectual property and was on several boards one of which was a company called Network communiqué. Ancient's which I became president and C.E.O. of and I go on or of it. It's the largest publisher real estate advertising in the world it publishes the real estate book The Little digest size book apartment finder magazine. You probably used it. If you've ever looked for an apartment. You know a comes a magazine which of the leading luxury homes publication. And we operated websites that had two million unique visitors a month. So we grew that business from forty million in revenues to one hundred million in profits by sixteen times and sold it to a private equity group in the early two thousand and then I ran a company we started a sign company private equity group did I didn't initially start it. It was losing two hundred thousand dollars a month and the private equity group asked if I would come in and see it as C.E.O. and taken ownership position in it. We turned it around. In a less than a year to profitability this sample company was and Wiggins Mississippi. Sasha knows where Wiggins is probably or she's heard of it a little bit north of Gulfport and Biloxi and it built science primarily for the could see you know industry after Katrina. And we saw all that company took up any that had been in the sign industry for fifty years the one that built the Gephardt for the Hard Rock Casino in Biloxi so. And. I have but I am an investor in several other companies technology companies and other companies so that gives you a little framework have cast lots of frogs most of those have been successful some haven't. Been as successful and that's what we're going to talk about John Madden just retired the other day after a long broadcasting career of thirty plus years and a great career as a coach part of that he says there are three kinds of people and I think this is pretty instructive those who might things happen those who watch things happen and I was to say what happened. And I want you to think about what kind of person you are among those thirty's ha. Hopefully And I think all of you probably fit into the make things happen category because you're a Georgia Tech students and future graduates now want to tell you a few things and this will cover a couple of the questions. Two of you ask questions about what I learned at Georgia Tech that helped in my business career so this is a testimonial for Georgia Tech and I see a typo there when I. Where tech edu capitalized but on what what you learn by being here. You learn to be disciplined. I mean you've got to go to class every day. You've got to study every day. If you've got to do things a day at a time. Those of you are athletes or those of you who are those of you who are involved in other activities outside of just class and I'm sure all of you are in one way or another have to really be structured and organize to to get through tag to as we say get out. We talk more about getting out the graduating. You've got to be decisive Georgia Tech does teach you to make decisions and and in. It helps you become accustomed to wanting to make decisions and if you're going to be a leader in any area. You've got to be able to make decisions not all people are cut out for making decisions and you can be quite successful if you don't want to be in a decision making moral but georgia tech helps train you for that you have to work hard. And that gets talked about a lot everywhere but you can't be successful if you don't work hard and you can't succeed here. If you don't. It takes you to it teaches you to be confident. And you have confidence because you know you're at one of the finest universities in the world and you're surrounded by great. Faculty members but even more great students every day you're dealing with the best and by doing that you gain a lot of confidence. Hopefully your confidence is shared with humility. We'll talk more about that later teachers who do appreciate Timor. You'll find in a life and and everything that you do there aren't too many things that you can do only on your own. Maybe if you're an Olympics when I don't swam or an individual events but even in the relays they have Timor and they've got teamwork with coaches and trainers and so for so not many of us can succeed without understanding the need for other people. You learn to think analytically you learn to analyze problems and get to the guts of the problem and come up with solutions you learn to be resourceful. If tech teaches you anything. It's to be creative and. How do you pick the best classes the best professors to to go to. Sometimes the ones who give the best grades I don't know whether Debbie falls into that category or not but you look for ways to get things done and. You don't accept defeat you will defeat get defeated. Many times while your tag. Whether it's. You know in your sport one other it's on an exam are in a course but you know overcoming those defeats is a key to success and it teaches you to compete at the highest level so you're competing with the bats. Now let me tell you a brief story about being virtually an educated. As Debbie said I went to graduate school at the. Colgate Darden School that's the graduate business school at the University of Virginia. And when I was and it's a two year in be a program I was in my second air there and. Had done pretty well in the school was one of the the top students. And I got a call from a fellow Georgia Tech classmate of mine who at the time was was in the Navy Vietnam was going on and he had been an R R O T C. While it. And he called me in April about this time of year. Mid to late April and said Jack. I've just learned if I can get into graduate school I can get an early out of out of the Navy he was a lieutenant J.G. in the Navy decorated officer. He was married had two twin daughters. Who became all American tennis players at the University of Georgia that other. School up the road which I call one of the top five universities in Athens. But any why he said if I can get in graduate school I can get out of the Navy. And I'm interested in Virginia because it teaches on the case of math and he was stationed in Norfolk. So he would be an in-state student he had a family nice family atmosphere in Charlottesville one. So forth. Well a little bit about why he graduated number one and our class. Of everybody not just the management school he was number one of the management's go but he was number one in all of Georgia Tech in one thousand nine hundred sixty eight he made one B. in four years and he was a math major Most of the time so he didn't make it the easy way he also was a campus leader he was an officer in his fraternity. He was a military officer before going in the Navy was he worked for a year in for the First National Bank about Lana. So he's a well rounded person. So the next morning I went to see Dr John Snow who is the admissions director for the business school at Virginia and while I was waiting outside his office in the ante room there was a table with about six chairs around it like you would see in a library. And I'm sitting at the table waiting for him to to see me and on this table there are some file folders that just happened to be laying out and. I don't pay much attention to these file folders and their fall cabinets around the room. And then and I kind of glance over and I notice that my name's on one of the folders. And they're handwritten notes on all the folders. So and I notice all my folder I'm don't have the guts at that stage to grab my phone or and start looking at it but it you know you see your name on a phone or you don't expect to see it and you're in the admissions office and your curiosity starts running Arroyo with things and it was close enough to me that act had read a couple of the comments and one of the comments on my followed her was virtually an educated J.D.S.. Well that really can piss me off first. But secondly it. It got my attention. Well you know I didn't say anything and it turns out what the people in the office were doing. I was about to graduate and they were taking our classes falters and moving them from the current file to the you know used to be file and so they just happen to be doing that set of files that day so I go in to say Dr Snuka tell him about my. Dalam you know first I would class all those things I Just Tell You on the business boards which back then the perfect score was eight hundred I think he made seven ninety. I mean pretty good but all of them and the deadline for applications was months ago. They had accepted everybody they were going to accept it. So Dr Snow said well if he's everything you say as we're going to mail in my application this afternoon. And you tell him if he gets it back in a week. He's a man so Mike tells the story and this isn't true but it is true what I'm going to say he says but it's not what happened that I called him that night and say I talked to the admissions director you're. In the application fill it out get it back in a week and I'll see what I can do to help you. I didn't tell him that. Anyway he got in so. Finally curiosity was just driving me crazy. We had dealt with Mike and I said Dr Snow. I couldn't help but notice this file folder out there and one of them had by now you man and said virtually an educated on the outside. J.D.. You have any idea what that might be he started laughing almost side splitting laughter and he said. Those admission followed when you're going through the admissions process the professors who are on the admission committee for that particular year write their comments on the folder and J.D. half is John D. forwards John Forbes It was one of our professors who was quite a eccentric kind of character and self successful novelist. C.P.S. a fluke. He could get it for four miles in the air with no one did dividing rods looking for water but he taught analysis and communication speech writing and speeches and written papers for he said. Forbes thinks that anybody that graduates from a school with a technical education has no way to cation So by that definition all of you are virtually an educated. So what I want to talk about today is how you move beyond this virtual line education to become even more successful. First. Treat. Education as a lifetime prospect. I've got quotes on a lot of these things and some of my guests thought were cute but you know read this if you can I went to a bookstore and asked the saleswoman Where's the self-help. Section. She said and she told me it would defeat the purpose as George Carlin but. You all talked about self-help earlier in a couple of the book reports but develop your own intellectual property when you finish this class when you alternately graduate. From Georgia Tech you're just beginning your education so invest in yourself and become lifelong learners. You need to know what you don't know and I ask for help. It's OK not to know something. It is OK to fail people. Gosh I don't know. Become B.S. perve you know to me one of the kids I think to running something and leading something is to know when people come to us and they're giving out a lot of ball. So part of that is is digging in. And knowing when people are shooting straight. Elliott gal I was on the board of the Galloway school here in Atlanta which is a very successful school from pre-K. through high school. Elliott Galloway taught English at Westminster schools for a year and years and he founded the Galloway school his son Jeff Galloway is a was a very successful track star at North Carolina was in the Olympics and won the first Peachtree Road Race and several others and that written several books on running but. When Elliott asked me to be on the board and I My children didn't go to a gala why school. I asked him what his philosophy on education was and he said it's very simple. Give young people give children self-esteem. And teach them to become very racist readers might than feel good of. Themselves and teach them at a very early age to become self educators. Pretty pretty smart philosophy for anybody and lie about not knowing about the A.C.C. championship of the golf game by the way congratulations to all of you all and. I think Cameron and which ones. Cameron. You were second in the conference tournament to right because two tied for first right. You're a one shot back are a lot. Well congratulations to all of all of you. But stay stay up on current affairs subscribe to publications that can help make you better. I tell business faithful and you all may not go into bed. The law Street Journal. Forbes. Certain magazines with online. Now you can read most of those things for furry so there's no excuse not to to stay current and up to date be the best you can be whatever you decide to do decide to be good at it. Don't ever become complacent. The thing I see often times with people who are successful is they start resting on their laurels and sideman I got it made I'm I'm really pretty good and they quit doing the things they got them there in the first place. And I always think you know and use that nodal that you've got up there. And be willing to adapt to change change is a certainty when I was a student here when you slide rules I mean you guys have we didn't have cell phones we didn't have the Internet. We didn't have fax machines not have the technology that you have today the world is changing as. Of rapid rate all the time and if you don't prepare for change. You will fail to develop an inquisitive mind. Curiosity killed the cat but for a while I was a suspect state so you are right. Curiosity is a wonderful thing and as I said a minute ago Change is constant ask questions be curious. Believe me I don't think there are many things that can allow you to self educate more then then curiosity. When you do take a job or if you already have a job. Whatever your role is in that job no matter what what level it is it might be in the mailroom. Like I was in it might be you know sweeping the floor. You can learn things about it be observant. But do research. You know if you want to be in that business. Stuff study the market study competition. Strengths opportunities risk. You know if you go to work for a petroleum company an energy company. You know go out on your weekends and go to a service station and see what they're doing and what what's happening. You don't get it all from books you get it from the people who are doing things I call it taking the Colombo approach and many of you may be too young to remember Colombo the detective show he wore this trenchcoat around and had it's a gar that he chewed on and drove an ugly little car and he would always go up to people and say can't really figure out what's going on in this case but maybe you can help me. People will help you when I went from the banking industry where I knew pretty much how to do things. Intuitively because I had been an it so long to the sporting goods business. I knew a lot about sports but I didn't know all. A lot about the details and I went to people customers who didn't know a lot about shoes are and Leduc uniforms or what have you and I said help me you are in the it's I mean I don't know and it's OK not to have all the answers and people will take you under their wings analyze the future too. That's part of thinking where do you think things are going to go. You might not be you are right but at least you'll be considering. Common sense. None of you would have gotten in georgia tech unless you'd been pretty bright. So you've got book smarts you've got intelligence. Now McGuire who was the basketball coach for Marquette who won the final four when it was here in Atlanta in the late seventy's said I think everyone should go to college and get a degree then spent six months as a bartender and six months driving a cab then that being educated. He's talking about street smarts and common sense and what I call walking around sense and judgment the ability to think through the whole situation and you know when to take action and you know how to separate the wheat from the chap and to get to the guts of the problem Georgia Tech helps you do that part of your education. And virtually every semester and in almost every class is helping own that skill. Be a problem solver. Help when I was at the bank. We used to have our a lot of people from Ivy League schools. And I had an acronym for some of those people called Help which was highly educated low potential. These were brilliant people academically but they couldn't get in and out of the right. They didn't have this common so. It's the walking around sand. Not all of them. It's not fair to pay anybody with one broad brush but make sure you're not to help. Percy. Learn how to get things done and part of that is what I'll talk about later is your people skills and so forth but one of the things tech helps you do is as I said earlier be resourceful and learn how to get things done and how to how to get to the root of issues utilize the listening skills. You know you bear said you can observe a lot. Just by watching wise men speak because they have something to say because they have to say something. Plato said that centuries ago. So make sure when you talk you really do have something to say you're not just clap on your lips to. To base a managed by walking around that a term that was in I'm a book years ago but it's so true in whatever enterprise you're in if you just walk around and deal with the everyday people that are doing things the employees the customers better turf suppliers you learn a lot. Observe everything and never quit thinking. A.P. G.N.A.T. was the founder of the Bank of America and he wants said I gave you two ears and one mile than they should be use and that proportion. Be open minded and sometimes we have a tendency to shout out other opinions. And you can learn from other people. If you couple listening with the inquisitiveness on the other slide I showed you can I ask Greg. Questions but you gotta listen the people will tell you if you're in sales the customer will usually give you the buying signals and help you might the sale many times they want to buy from you you just need to listen to them and let them tell you why. Open the door policy and my management style was all a lie to create an atmosphere where anybody in our company could come in and talk to be about anything and. You know they might not like my answer but at least they knew why and and we had a good discussion about it. Listen if you had a T.V. to listen and jumble the words you can come up with the word silent. Which means shot up. And. Somebody wants said learn to listen and listen to learn. You need to create a climate for people to tell you what's wrong. You know I want to talk about this more later but you don't want to surround yourself just with the ass people you don't want to isolate yourself so that you know the only thing you hear is bad things in World War two when Churchill had a specific person whose job it was to come tell him bad things every day. What was wrong. Hitler on the other hand created a culture around him where he didn't want to hear any bad news. So the way you got promoted as a Nazi was to tell him what he wanted to hear. Well ultimately. That blew up in his face. Luckily probably for the world but you know. But when people bring. Their problems encourage them to have solutions not just problems. You know there's nothing worse than somebody that just gripes all the time but doesn't have a better way to do it so I I try to encourage folks to our right. That is legitimate. What would you do about it if if you were me and. Usually they'll have a pretty good idea if they're just griping and they hadn't thought about it. They don't know but the next time they come they will. Well have thought about it. It's a very important. Exercise splendid communication skills. Probably I mean it's hard to say one thing or two things is is the key and the life. But communications is everything you can hide your candle under that bushel basket and nobody will ever know how great you are you don't have to tell people how great you are they'll learn it by your deeds and your results but communication the human connection is the key to personal and career success Paul Meyer. Your book Fierce conversations probably yeah it was right down that line. And I haven't read that particular book but I. Some of the things are today in your book reviews are some of the things I would say to eyeball ice fell Be direct. That means take the pillows a while and the other things and shoot straight be concise don't just ramble on ramble on and ramble and not say anything tell the truth and tell it with candor. Give Credit and take the blind you know Bear Bryant was one of the most successful football coaches ever. And. You know when he retired he had the most wins of anybody in the history of college football and I can never remember after a loss or a tie him saying anything other than I didn't have the team prepared. I didn't do what i should we as coaches lost this game. And I also can never remember a win where he didn't say the players played great they did this they did that. Now maybe in the locker room behind closed doors. I promise you he chewed on some people and. You know it. You know he made changes but. You should never criticize people in public. Criticize him behind closed doors and give them a why to improve. You know just like out said don't ask people to bring you problems without solutions. What don't criticize without offering people ways to improve also develop great oral skills. Every opportunity that you get take it to speak and probably take classes to do it. There may be speech groups on campus there may be just a few things. Maybe it's just to certain friends but to the degree that you can communicate verbally. That's going to give you a big advantage down the road because people are going to honor stand you. And respect you that way. You've also got to be able to communicate very well in written communications and frankly I think some of the advantages that you have today in the communications world. Maybe disadvantages in written communication. Because you can text message and you can send e-mails or without spell check and you can do all sorts of things that do communicate and those are great forms of communication. But if you're right if you're on a business environment or a professional environment. You're going to have to ultimately know how to write affective memos affective letters affective reports. You're going to have to do it in a wide book that is a reflection of you when somebody reads it. They're saying that stage you. Are that. Cameron or that's. Bill you've got a. You've got to be able to communicate. Effectively and even then e-mails because everything with your signature on it or your stamp on it is you so. Think about that you're influencing people you might not think even this early in your life but there are people in this room I promise you that every one of you are gonna be any touch with in one way or another during the next thirty or forty years of your life. So you're making impressions every minute of every day share talked about. Yes people share information if you're ever in a leadership position in a business share information with your employees we used to have to do several things I had State of the business meetings every quarter and which I went to every employee and we had at network communications eight hundred twenty five employees. And then we had another sixteen hundred employees that work for our distributors throughout the. Contre really throughout the world. And every quarter we. And I expose myself sometimes it was by video but I go to the to we were a twenty four seven three hundred sixty five day operation. So I'd go to the graveyard shift at two am in the morning. Talk to groups like you but they were employees and I'd go at seven in the morning and go at nine at night. And talk about how we were done. Revenue wise profitability wise how we were matching up to our goals what our goals were what the important things or. I created a three by five card like somewhere fact pull it like this that I had five things that I gave to every employee and I was basically tell them that up. If you're not doing one of those five things in your job. We don't need your job doesn't mean we don't need you doesn't mean you're not a good employee but if you're not doing one of those five things you better start thinking about what else. You ought to be doing because I wanted them focus and we would talk about those we developed a profit sharing plan where we gave ten percent of all of our pretax profits to the employees divided out among so every quarter I'd say here's how we're done on your profit sharing program and if we keep on this track showed him the budget showed him what our where we were you'll get this many weeks pay at the end of our year. If you don't so you you let them know and you make them feel a part of the team. We had monthly birthday breakfast. For every employee. So if your birthday was in April we had a meeting a breakfast at seven thirty in the morning and all these people had an. April birthday come we bought a breakfast. It was an hour mating they could ask any question they wanted to about the business myself and the two other founders of the company were at these meetings and we would answer them and then we published all the answers like come on give you the answers to my to your questions tonight we publish the answers in our newsletter that came out every two weeks so we we publish an employee newsletter. I can't tell you how many spouses of employees used to come up to me at Christmas parties or various events and say I read your network or which was the name of our news a letter every two weeks when it comes and I really like the birthday breakfast stuff. I can't believe you all are so candid and honest with your. I've never seen a company that So I would tell them good news bad news and some things they didn't want to hear but at least they knew where we were going get away from your desk. Interact with everyone. I've never seen anybody that was very successful who stayed in their office all day long and stayed tied to their desk on the phone on the computer or whatever if they deal with people. Now there are people who are computer programmers and others who don't bail much with people who do than say and handwritten notes there is nothing more powerful than writing somebody L.O.L. handwritten No it only has to be one or two sentences. You don't have to write a book. You know Pat Riley the coach of the Lakers used to write handwritten notes to people all the time that he would bump into or see you know it makes people feel special to say gosh they took the time just to say joints in thanks for. There is. Good luck in your interview. Good luck in your game good luck in your career. It makes people feel special and when you make other people feel special. Believe it or not even though this it in your intent. They start feeling special about you and if people feel special about you then all of a sudden you've got all these advocates for you out in the world. And you never know when one of those people is going to present an opportunity that might be the best you've ever seen the passion and have a great attitude Thomas Jefferson said nothing can stop the man with a rock and. We were really sexist back when he was alive so man or woman with the right. Mental attitude from achieving their goal. Nothing on earth can help the person with the wrong man lattitude attitudes everything. Charles Swindoll ludes very successful men are says life is ten percent what happens to you and ninety percent. How you react to it. So all of us have a choice every single morning. What we do attitudes of choice when you get out of bed every morning you can decide this is going to be a great day or this going to be a terrible day and I as you go through the day. You can adapt and change your attitude and keep it positive and I've traveled to all over the world but. A funny thing in Ireland. Often times I play golf over there sometimes and some of the. You know you get up and you see the people that are in the the restaurant are the people that are you know work for the hotel and you say how you do. And today their standard answer. Almost all of them. It's not that bad. Well you know is it not that they are great but that's just kind of their attitude but. Help those affected by your attitude. You know there are all sorts of studies about people with terminal illnesses and serious serious illnesses who just said I'm going to fight this and I'm going to have a positive attitude and it wasn't the medicine that cured them it was as much as anything the attitude have the will to win. I mean you can be you choose to be a whiner you can choose to be you're a loser. You hear the expression. You know the octopus is the person whose cup is half full. The passivist is the person whose cup it's half and a lot like to think not. I like to think I don't have a big enough got up. You know it's. So I think you know that you can be that way to follow your passions have fun. If you're not having fun. What you're doing and I don't mean play all the time but you ought to have fun doing what you do. And you've got a choice in what you do every single day. So have fun right. McGuire who was the fourth person hired by Federal Express and ran their human resources department for years and now is a noted speaker and written books and so for says connect your head with your heart. You know you can't. It's not just brains and competence that makes you successful. It's passion and feeling and there's no organizations are feeling you all the teams your sports folks you know it's passion. You know when you've got passion out there on the athletic field for the golf course or the tennis court or. And you know when this just. I just want out of here. Infectious enthusiasm and feelings from the soil. How many of you have ever been around people who just Earth's enthusiastic. Everybody got a raise their hand. And I'm talking about her you know she's pretty infectious it and she she's enthusiastic hopefully she's making you that the same one. Ask yourself what would you do money didn't matter what would you do with your life of money didn't matter. Some of these things are career development things that we'll talk about to pepper Rodgers who is a football coach here. In the seventy's. And quite a character and he ran the which one often stood and he wrote a book called fourth and long gone. And it was. A fiction book but it was about coaching and football in the south. And he said in that book that he saw a sign on a service station wall and Alabama. That said work like you'll live for ever play like there's no tomorrow. That's a pretty good philosophy on life. And you know work like you'll live forever when your work and bust your tail. But when you're flying and you know you want to go around wants now you need to do this responsibly. But. That I mention fright McGuire He was also the marketing director for Kentucky Fried Chicken. When the colonel was there and he has lots of stories there. He helped turn that company into a verb. There are many companies that are verbs you know we're going to Fedex something tomorrow. We're going to drink a Coke. We're going to google it. Quite quite a successful company and that company started. You know they created a business there was no business. Fred Smith who was the founder of Federal Express in Memphis wrote a term paper when he was at Yale and he turns out that he wasn't one of those help guys. He was a highly educated ended and a high potential. I don't know what that spells it. Yep help I guess that's the other and for help I guess but. And he got a C. on it or a D. on it but he followed that passion and really changed the whole packaging business and and the way you get things and. Several words that Frank use or see. Opportunity is no way or well if you take those that say Ward and put a space between it. It's now here man slaughter and you change that a little bit and it's man's laughter impossible. I'm possible. So it's just how you look at the things I want of the things he talks about and gets people to actually do and I'm not going to have this done is his montra song is the song This Little Light of Mine. I'm going to make it shine let it shine let it shine. Wonderful words to that and he does that to get people talking about your own light and letting it shine and and being positive having that wonderful latitude. Words to forget because that's the way we do it here. You know how many times have you heard that you know. Put that out of your life and how to your vocabulary. It may be the way you do it here and it may be the best way but it's not always the only way. Magical words I don't know what do you think. And if you ask people that. You'll be amazed at how much information and data you get employed return on investment employees want recognition as an individual they want opportunity and they want information. If you provide those things you'll do pretty good. They want to know what do you expect of me what's in it from a water my going to my. What's my future potential and what are the limits of authority. What can I do and what can I not do. It's OK to let people fail. You know there's. There's not a good manager or a good coach around who doesn't give people the opportunity to fail. Because you never know how good people are going to be unless you push them to the limit. What you find out the limit then you come back. Have a sense of humor a person without a sense of humor. It's like a wagon without springs it's dealt to by every Pavel on the road. Smile smile smile. You know it. They talk about it takes now less energy to smile than to frown and all that laugh at yourself. Don't ever take yourself too seriously. And as long as you you show people that you're just a regular person like they are you know somebody tell me you want safety. If you're an off somebody just imagine them naked when you're talking to them. Now it's not a pretty picture. Sometimes but but at least you're not taking things too seriously and you know they put their shoes and socks on in their dress. Or slacks on one leg at a time just like everybody else. You know all of us are human. Know when to use humor. Now when it's appropriate. There are times when it's not appropriate be appropriate with humor in today's political correctness whirl. Humor that you could have used years ago. You can't today. But you want to put people in any case. And when you put people a days they're going to open up more to you. And that communication that we talked about earlier is going to start flowing. One of you talked about you know. At having coffee with people when you get to work asking me how their weekend was and so forth. And yeah that's part of putting people with these but you're not doing it falsely it's because you really care. Taker esq he that's overcautious will accomplish little. Roosevelt Franklin Roosevelt said the only thing to fear is fear itself. You know really what do you have to lose one of the things that causes people to not succeed as often as not is they're scared to take over is you know they got this job and it's paying them a regular paycheck and they get a benefit and a vacation and unfortunately a lot of people right when they get that good job go out and buy a new car and lease the most expensive apartment or buy how it's and run their debts up on their credit cards and then they're married to the company because they don't think they can afford to get out but you know you all are young. And you know not Bill Gates has a lot to lose you don't wind up it's got a lot to lose. But you know. One of my. My former partners. Andy weathers used to say what can they do send me to see he was a set of Ari got in the Navy already been to see so many of the most successful people I know took a risk early and many of the wealthy as most successful people I know were pretty dumb. You know what I mean by that I'm not saying that as an elitist. I'm saying it because they didn't understand how much risk they were taken. You know one of the penalties that you have is that you're all pretty smart. So and B. and smart you figure out all the why something won't work and but you know there are ways that will work to. The worst thing that can happen to you is that you have to try again. And one thing I used to are still tell people all the time. Is that the good thing about life is that when you make a decision if it turns out not to be the best decision in the world. Unless it's life and death and some treatment that's going to keep you alive. You can make another decision. You know very few of the decisions you Mike are a lifetime sentence. So whatever decision you might take that chance. Go for it. What do you got to lose. OK You know I get fired from this job you get another job. R.I.. You know lose a little bit of money that's OK you do earn it back. You've got a lifetime to earn it back. Don't fear failure. Let me give you one of the best lessons in life and the best lessons in life are from failures I must tell a story about Bill battle. You might know who Bill battle is. Bill bad. No In one thousand nine hundred seventy was the youngest in C.I. A football coach in the United States and the youngest in history. He was thirty two years so he was younger then Lane Kiffin who is now the coach and he was named Bill was named the head football coach at the University of Tennessee from one nine hundred seventy through seventy six his record was fifty nine twenty two and two one of his problems though as the coach as perceived by the Tennessee fans was that he didn't beat Alabama and Bill played at Alabama for Bear Bryant when Bear Bryant won his first national championship at Alabama. We all grew up in Birmingham so. All to me that lay the fans. Put a moving van in as yard in Knoxville and they hung in monetary not him but. The likeness of him on a tree in his front yard. He got fired from Tennessee. Went in to a business in Selma Alabama where Bryant helped him get that job. And. Was on the board of that company and alternately that company did some licensing of of a few different products sunglasses and some other things and they license their sunglasses to Disney with Disney characters on the frame Mickey Mouse and Donald and so forth. What Coach Bryant told well. I M G N Are international management. Mark McCormick's company. The one that Tiger Woods has and all the the big names. Jack Nicklaus and Arnold Palmer Adam Anyway they were bear Bryant's agent. And Coach Bryant said. Bill I'm getting ready. Eddie to leave. I am Jamie. Why don't you. Create a licensing company and you represent me. And while that you're doing that. You ought to represent the University of Alabama too and this happened to be the year that Bear Bryant was going to break and Amos Alonzo Stagg's record for the most wins ever in football. So Bill started the collegiate licensing company and Alabama you moved to Atlanta its headquarters were here. Well we ended up signing up not only Alabama but auburn Mississippi State Ga Ga Tech North Carolina DO WHITE far as. In say you stay Clemson South Carolina Florida State Miami Florida. Anyway I Vanderbilt Tennessee. Well he built that business to represent over two hundred colleges and universities became a multimillionaire. And I want to tell him I said Bill you became wealthy off of the same people and the same passions as the people who fired you at Tennessee. Everybody buys anything that has a tendency logo. Or a Georgia Tech logo or anything else pays the collegiate a licensing company or the university pays the collegiate licensing company a Roth. So all those people that were big orange were sending checks in directly to hand. So he took a failure. Even though he wasn't a failure. He adds probably still the best record in the history of Tennessee football but he still got fired and run out of town took a failure. And built a huge success and a couple of little over a year ago. He sold his company to whom I am G.. So that's how it went full circle. He started it off of N I N G client who wanted to change. And then ultimately sold the business to them the detail oriented. He who is not a good servant will not be a good master Plato. Don't be afraid to do the little thing sometimes we think you know that's beneath me I'm not I want to get my hands dirty. Believe me there is nothing to Mania lower to below you to do and any job even if you're the C.E.O. even if you're the owner always be dependable. My son who also graduated at Georgia Tech and ran track here on a track scholarship for four years told me when he was ten years. People will pay you a lot of money to do things they don't want to do especially if you do them better than they do that do it themselves. He had a yard service and he has a ten year all and he was making lots of money every way. Cutting grass and just doing things better than they do it themselves. How many of you can give me examples of companies with great service. Somebody tell me. Who do you think has good really outstanding service. Apple great example. What else. Is very displeased. Another good example any others. Who. Chick fil A. So about we were talking a friend and I were talking just the other day about how great chick fil a. Does and how responsive they are and what good employees they have one of my former. Business partners had a saying he said. Things went to heck and I am basket. From a service standpoint when they started putting pictures on cash registers and I think about that a little bit. But those are great examples but you. We all do it today but you could probably give me ten times as many They give lousy service. And you distinguish yourself. Learn from the bottom as I said I worked in the mailroom. When I first went in the publishing business I went down in Perth for it on Saturdays and Sundays with the perforate or so. I'm down there. Warning what they do and learning the business from the ground floor up you've got to build a foundation in your life and in your career and you can't do it just. From the top become the source in your company. No more than anybody else knows about some subject. You can't know more about everything. But if there is a department you're working and figure it out and learn more. If you become a source all of a sudden you're gonna have job security. And you're going to get paid pretty well for it and you're going to get a recognised when it's time to promote somebody you've got to be a great employee to be a great leader. You know not many of us go into the job as the head person. The extra ten percent on the Baseball Hall of Fame. If you played professional baseball and you were in the major leagues and your health was OK and you hit to eighty you could have a career that might be ten or twenty years you could make a lot of money a great career. If you're just ten percent better. Then you hit three hour late and you're in the Hall of Fame. Just think about it all of us can be ten percent better if we try. What would ten percent better do for you on the P.G.A. Tour. There wouldn't you or they would be talking about Tiger Woods or be talking about you now ten percent better sparred to do. You know the difference between the number one player in the world and probably the one fifty or two hundred. Might be two shots three shots that about right. I don't know. Probably not that much. So that's two or three percent better. But that's hard to achieve but. All of us can be ten percent better at something time management. You know we're only given so many ticks in this or a lie and I had a friend who ran I major organization here in town and he never would exercise and he said. He ran the country club and he said Mr McDonald I only have so many ticks I'm not going to waste him on a treadmill. So yeah that was his philosophy on exercise I think it's personally important that you stay fit and have a have a fit mind but. You've only got so many ticks in your life career wise. Everything's. You've got to use and time is the coin of your life. So the only Colin you haven't only you can determine how you spend it. Be careful lest other people spend it for you and believe me other people can take up a lot of your time and that may be OK. Time is money you look at the clock that was the mad hatter running for. And Alice in Wonderland. The future is something which everyone reaches at the rate of sixty minutes an hour. Whatever he does. Whoever he is all of us have the same amount of time. How do you use it until you value yourself you won't buy your time unless you value your time you won't do anything. With it. Benjamin Franklin said last time is never found again be all these people are saying the same thing. This is a time man on human relations thing you could discover more about a person an hour apply a then a year of conversation. Plato said that you know it's OK to socialize with customers and people. You know I allot of people have said this and I've learned this and I'm certainly not the golfer of that some of the people here are but you know I've always said I can learn more about somebody on the golf course than I can in any other way and I met people and dealt with people in environments like that that I never wanted to do business with. And I've met people that I've done lots of business with the president has a point just passed. So you know minute you say president's gone. So I think about those things. Exude leadership values most people work just hard enough not to get fired and get paid just enough money not to quit you think about that now. I don't think any of you are in that category are going to be in that category. But they're high percentage of people out there who are just getting by. So you can be a leader. We're being silly. But you've got to take charge. You've got to show courage leadership takes guts you have to make tough decisions you've got to accept responsibility you. Admit when you're wrong and you're gonna be wrong. You're going to make mistakes. You don't make any mistakes you haven't tried anything. You've got to set high standards. You don't see many angles flying and flocks so. You need to create a culture in your organization. That rewards communication and reward success. You want people to communicate with you. You've got to be consistent people have to know where you stand and how you will react in situation. You've got to have one question integrity. You know people want to trust you. You've got to do what's right and that's not always what's easiest you have strength of character. You know we've got a lot of business leaders today who have competence but they don't have character and that's why we've got some of the leadership crises that we have on Wall Street and in government. And in other places in our world. You've got to be self-motivated yeah nobody's going to get you out of bed in the morning. Nobody's going to tell you to war till midnight some times and nobody's going to tell you what to do people are going to assume that you're going to. You're going to do it yourself and you've got that choice. If you've got to be told to do something all the time I can tell you as a person who's dealt with a lots of orchids and fellow employees. If I got to tell somebody what to do all the time I don't need them. I haven't got time I want people that can I can say Here you go get this done within your area of responsibility. Persevered never never never give up. Be results oriented you know. Have a have a. Scoreboard in life and look at that from a result standpoint work hard but work smart. Working hard doesn't mean you have to work twenty four hours a day. There is working smart and I'm probably guilty of working harder than working smarter but that's why I'm telling you to work smarter. Have the drive to overcome adversity be decisive. There's nothing worse than a million miles of wishy washy. Casper milk toast who can't make tough decisions. Be tough minded. You're going to have to make some decisions in business and a lot of your questions. That you gave me talked about dealing with tough decisions dealing with adversity dating with people that you didn't necessarily get along with. And I'll talk about that a little later have social and business maturity. There's a time to have fun and there was a time to do business. You got to be mature in that and one thing that you have to think of in your. Your life and in your business career is to try to maintain appropriate behavior in your business life try to keep your personal life and your business life is separate and with. You Tube and video phones and Facebook and Twitter and e-mail and everything else. I mean you know you can go out and do something that you think's totally innocent with your friends and the next thing you know it's on the web and you know twenty million people saw that lady saying in Britain and in a few hours the other day. On that British star idol whatever it's call you know you never know. You have to live. Your life from a public stand point out of business space and point as if everything you do is going to be on the front page of the newspaper or on You Tube. If you don't mind that then you'll probably be OK. And one thing about you is you think you're bulletproof. It ain't gonna happen to me it will develop humble self-confidence. We heard cheap we drive cattle we lead people lead me follow me here get out of my way that's George Patton he wasn't very humble. But he was a great leader. AGORA it's arrogance is the. Twenty and of ignorance. There's nothing worse than arrogance I mean there is no date for anybody in life. Nobody is so wonderful that they deserve to be arrogant. I don't care who it is. You gang confidence of others. If you are confident in yourself. But you're respectfully confident you're not out there blowing your horn all the time people see your dates they say your results. You don't have to tell them how great you are having a quiet self-assured does and you know you all know you can identify people that you know or have dealt with in your life for every day that that you just know are confident that got it and whatever it is. Preparation bells competence that makes you good at what you do. Competence builds trust. So work on those things and your confidence will go sky high differentiate yourself. Margaret mate said always remember that you are absolutely unique just like everybody else. All of us are you know. They all of us have characteristics that are different from everybody else find out what's unique about you and accent your white that and build on that so that people will recognize your unique qualities create a distinctive competence. John Pena cabbage was one of my. Classmates at the University of Virginia. John was. I was a guy who did his first year in graduate school and then had to go. Serve in the Army in Vietnam and he came back and finished his second year during my second year so I didn't meet him until my second year. But John was an undergraduate at the University of Virginia aerospace engineer three point eight grade point average He was a captain of the football team leader on campus. Kept him in the Army in Vietnam decorated war hero came back and was wanna our top students and business go. Well like again in our second year seems like a lot of things happened late in the second year. Well in the winter of the second year you interviewed for jobs. And I don't know how many of you in if you're going through or have gone through interviews Ranger and. So you're not a lot. I'm talking about those of you who haven't yet will know we had a little interview rooms there and the companies would come and you would sign up for the ones that you wanted to interview with whole lot of the top companies that interviewed was a company called Boston Consulting Group still around headquartered in Boston mostly Harvard M.B.A.'s and a lot of those guys had that arrogance word. Well. None of us really want to go to work for them but one of the things you do early in the interview process is you practice interview. You'll sign up for interviews to go through to get the experience even though you don't really care whether you get the job or not. Well Boston Consulting all you wanted to interview the top five or six seven people in the class. So you couldn't really sign up. They chose who they interviewed. Several of us were asked to interview with them by them. Well also what you do when the first person goes in to the first interview in the morning when they come out everybody at why did they ask you why they say What do you need to know. Well this interview her and one question What makes you unique so that was their big question. Well John pin cabbage went into the. To the room sat down the guy pops that question. Hammy sitting across this small table about the size of want of these desk. John Dowd and say a word to remember he's I'm absolutely a military officer brilliant student. Handsome guy everything he got out walked around the desk kissed the guy on the cheek walked back and sat down didn't say a word. Again I just looked at him. Finally they got back on a broke up laughing. John didn't get the job but you know there are all sorts of things that can make you unique so that's just an example of one why again John. I wanted the job he probably wouldn't have done that but pretty clever I thought Whatever you do do it better than anyone else know more about whatever you do than anyone else as I said earlier it's job security and. You. Build interpersonal relationships Plato said Be kind for everyone. You made us fighting our battle. You know. Nobody knows what's behind. Everybody else's eyes. You can see the surface. You can see what they seem to be a lie but you don't really know until you really get to know them. What's in their heart. You know what's going on in their life. Life is I call it life is a contact sport. You know everything you do in life to this point and from this point on will be affected by people you know. And by people who don't you. They talk about the six degrees of separation and honestly I think there is a lot of truth to that I mean I've met know lots of different people. I can almost go nowhere without running in to see either somebody I know are somebody who know somebody that I know and it happens in the strangest places. Treat every one that you deal with with respect at all levels. It doesn't matter how Junior are high it can be President Obama. It can be the person who whites on you at Chick fil A. Be caring and be compassionate have empathy. Put yourself in somebody else's shoes. That engender strongest. I had bills these relationships praise and give credit to folks believe me if. Words of kindness and praise go miles and miles toward building relationships have time for other people. Having time and being a good listener. As we talk to about. Earlier makes a lot of difference. Quick story Don was the president and chief operating officer of the Coca-Cola company for years by the way he's written a great book he wrote it actually a couple of years ago about ten ways to fail. He says I don't know how to tell people how to be successful but I can tell them what not to do. Are what to avoid to fail. Anyway he. Ironically lived in Omaha Nebraska early in his career across the street from Warren Buffett both for young guys making a way their families played bridge on Friday night. Well one buffet. I asked Don Quixote a long time to invest ten thousand dollars in this new company he was starting called Berkshire Hathaway and key hotel didn't warrant I like you and you're a nice guy but I'm not invested in any money and a guy. They've got to go to work every day if he had invested that ten thousand dollars. I'm told it be worth and this was a few years ago ninety million dollars. So now Don did pretty well at Coca-Cola and he probably made a whole lot of money investing in it to now Don is on Berkshire Hathaway's board. Warren Buffett is on the Coca-Cola Company's board. The forward to Don Quixote's book is written by Warren Buffett. You know you never know there are serious two guys that are you all say. That live on the same street almost off their paths probably made a lot of difference and well. Well continue to find mentors whatever you do look at the people who. Do it the best who are the most successful people they are if you want to be a come chair of the best coaches. What can you learn from. If you want to be a stock analysts who are the best analysts by the like John Penn cabbage the. The guy who kissed the Boston Consulting Group went on to be the leading transportation stock analyst and the United States and he still is today. Any time a big transportation deal goes through when Delta Northwest merged the person quoted in The Wall Street Journal about that was John pin Gav age. The guy who gave the kids. So you know he became the best transportation analyst in the world. Have role models have people that you look up to you might not even know these people but you can still look up to them and pick the things about them that are special be a spawn. You know learn everything you can and be a student of human nature find out which things you know. Really irritate you about people and which things might be appy and. Can I see who makes it who doesn't. Why. Keep detail contact information. You know with computers and P.T.A.'s and other things. Now you've got a way of keeping emails and phone numbers and addresses and and information and maybe you put little information in there about this is so and so as a birthday. Are they really like NASCAR racing are they like. Butterflies whatever it is those little things. You know help you differentiate yourself with them. And you have ways of contacting you. I'm going to Charlottesville tomorrow. Well I'll look up before I go to Charlottesville and say OK who's in Charlottesville now that. I run into or that I know or that I ought to call or do something I got a lot of things that have to do they are but I probably forgotten about somebody that had a out of touch base with them. Like I said write notes and Bill parts from a reporter that crosses into the communication and human resources career planning and that's what this course is called I'm talking about it. In the latter stages of this if you don't know where you're going you might wind up someplace else. Yogi Bear. You know decide you know if in basketball of you've got the N.C.A.A. tournament and they do the brackets and there are sixty four to. And at the end you've got one champion. Well I tell people young people and older ones. That you need to create your own bracket are in business school terms they call it in the sage and tree but and put at the end of that bracket where the champion would be where you want to be in five years or ten years or whatever and then work backward and see what branches. Can get you there until you get back to the present and you're going to find out you've got lots of ways of getting to your goal. You know where also said. If you come to the fork in the road take it well. He's got all sorts of funny moments but you're going to come to forks in the road and you're going to have to choose one versus the other but as we talk about if you have to choose the wrong one. You can get back on path. Especially if you've got apply and stay focused on what you're doing set priorities. The three by five card that I've talked about. You know write down the future. This is a biased give all ticket but in your three by five card room. Write down three or four things that you want to think about each day and think about those things and do something to relate to those who carry it with the all the time. Define your value system and what I mean by a value system that's what really you are that is your character that's what's important to you. What people or events have had the greatest impact on and it might be some person or an event that you never knew but in some way they are sure they shaped your character. It might be your mom or your dad or grandparent or your aunt or uncle it might be a teacher might be a coach it might be a boss. It might be Buddha it. It could be anybody but and why and think about that because your values are shaped by that. What three or four people do you respect the most and why do you respect them and what is it about those people that cause you to respect and what makes you angry if you think about what makes you angry and I'm not talking about just going out and. Not going to hole in the wall and tearing down things but all of us have things that irritate us or drive its currency one of the things that makes me angry is people who think they're better than everybody else. I just that drives me nuts because nobody is better than anybody else. I don't care how great they are and I just don't like that arrogance and people but that's just me. What makes you happy. I mean there are things that you just really love to do when we talk about it you know if money were an object what would you do. How would you spend your time. You know there was a movie a year or so ago called The Bucket List and what would you do if you only had so much to. Time to live well those also give you insight into what's important to you and what excites you. There are all sorts of questions like this what notable successes have you had in your life and even though you all are all by my standards. I'm chronologically capable here because of age but even if I don't know anything but you've had successes and identify those you've also had setbacks you've had failures What can you learn about your successes Why were you successful at whatever it was maybe you might in a on a paper. Maybe you were homecoming queen or king maybe you are captain of a sport maybe you. Maybe you. Won a poetry contest maybe you won a talent contest. Whatever it is. Why did you fail and then why and what did you learn from that failure is just an opportunity to succeed. It's nothing more. What are your strengths and weaknesses and all of us have it. You've got to look. Candidly in the mirror and wonder why I would warn about my strengths and weaknesses is I ask people who know you best. Ask them to write down what they think your story in weightless is and values are and independently right now what you think they'll say and then compare what they wrote to what you wrote because that tells you whether you're being realistic about yourself and one of the you see yourself the way others did. Ultimately that helps you their personality testing. There is Myers Briggs there are all sorts of. Sophisticated personality task out there you can read books about it. You can. Come on line but you can learn things by out there there's a guy named memory molecule who wrote a book called The modeling factor and what he talks about in that book is orning what kind of. Boss you work for and what kind of subordinate you would be because your personality and he sees a lot of people that fail in their jobs being in the wrong fit from an organization standpoint not from a competent standpoint. So you know one thing I know about myself is I'm not good working with people who want to micromanage me. If you want to tell me what to do every day than you do it. So that's just my personality. So I need independents. We can agree on what needs to be done. We can set goals and objectives and standards and you can measure me and you can get rid of me if I don't do it but don't tell me every little step of the why. We talked about goal setting setting and the reverse decision tree put timelines on it and you know have milestones that you want to achieve. Objective willing to look at your plan and you only but not soon or this isn't something you go saying well I just had the plan to die and then walk out tomorrow and say five made it yet. You know you're in a marathon not a sprint. So give yourself time to do it if you evaluate your plan too quickly. You'll get crazy about it and you'll be switching things every day. That's one of the things that I had to work with with the young people who work with me because the good dose is they were aggressive and wanted to move ahead. The bad news was their impatience was well. Why why haven't I done this and why haven't I done that and it tastes takes time and sometimes you have to. Pay your dues be realistic and tell a story about Jesus and Moses playing golf like they had kind of a slow day in Heaven some others are suggested to Jesus. Why don't we go down to earth and play one of these great golf courses down there because we got a few days off. So so they they went down to a great golf course and now they come to this one hall and it's got a poor it's a par three it's got a beautiful fairway this of beautiful golf course and then there's water in front of the green and I'm pretty green there and Moses says to Jesus. You know Jesus I think we ought to play the shorter tees up there on on this. All you know our golf games are really. Probably not up to be in and on these championship teasin Jesus is now saying Tiger Woods played this all many times. If Tiger Woods can do it. Akon do it so he takes his five iron out and he had to sit in it sails beautifully. Up the fair Y. and gets just short of the green and plops them to the water. Well mouses you know being subservient to Jesus. Dashes down the fairway parks the water. To notice where the ball went retrieves Jesus ball bearings and. Says and he says to Jesus. You know let's get on those short piece. No no. Tiger Woods can do it. Akon duty taser incident again same thing little. Right into the water again Moses goes out parts the water gets involved comes by. Well he says I'm not get your bottle. Again. You know what you really need to be on those days. It's Tiger Woods can do it. I can do it. He tees it up again and it's right back in the water again and so since bugs is one get as involved Jesus heads out there and he's walking on the water looking for is by well that's Force and comes up from the previous old to the T.V. and. They look over there and look at bugs is that said who's that guy he is Jesus Christ and said no he thinks he's Tiger Woods. So you've got to be really even if you're Jesus Christ. You've got to be realistic about what you're good at and what you're not. There's a thing I call the pie chart of life which is balancing your a life your business your family your church your civic duties your hobbies fitness extracurricular activities. They're trying to also if you look at the pie chart. If you consider the pie chart one hundred percent of your life and your time. The more time you devote to any one of those the last time you got for everything else. And most of us can only be an A in one thing. Maybe some people are going to enough to be an A and to if you're in a in business you might not be in a family. You might be a baby or a B. plus. If you are on a your social life you might not be in a business doesn't mean you can't do well on it but there are tradeoffs and all I do this for is to show you and make you think you know draw all that circle yourself and look at how you spend your life and how you focus your time and decide where you want to be in A and where it's OK to be a C. And where maybe you shouldn't be spending much time. One of the most beautiful beautiful compensations of this life is that no person can sincerely try to help another without helping themselves that's a quote by Ralph Waldo Emerson and. I put that in there because I encourage you to give back to Georgia tag. So that others can reap the benefits that you will enjoy I promise you if you give back to Georgia Tech the argy all get will far exceed any of the contributions that you make and give back and life not just a Georgia Tech but be a giver not not a taker. If you use these suggestions and certainly this isn't a panacea this is not everything. But there are just some ideas. You probably can overcome being virtually an educated because all of you are by the way the guy who. I entered to Darden at the beginning of this Mike McCarthy who was also virtually an educated by John Forbes description graduated first in his class at Darden. There is hope for all of us. Here's a quote from her Brooks who was the coach of the USA alum pick khaki team and nineteen eighty. You were born to play hockey. God put you here today. This is your moment. That's what he said to that where a call on an ice team and nineteen eighty. Just before they went out and beat Russia in the semifinal game to get the opportunity to win the gold medal which they did in the 1980's Olympics. Well if you think about this too is your moment. If you follow your path. Sions dream your dreams. And be the best you can be a you're going to be successful. I want all of you the best in your career. I mean you're. Far worked up here to have an open discussion to try to answer anything that you might want to know we'll consider this your birthday breakfasts and. If I don't know the answer. I'll tell you but. They have I have any questions. And right. In my life. Every point plots. There are things that I you know. You probably don't think at because I've been up here probably in your opinion way too long but. Things that I could you know I could talk to you about things that you know I could talk back. I build a course around the US there. So many things but every single thing up there is something that applied. In my life in one way or or another. Which is why I'm trying to relate it to you what would you like me to read some of these answers would that pass them around because there were several. Several of the things they all ask a buyout I tried to cover and what I said but I specifically. Answered the questions that. That Debbie gave me I used a debt of thing. One time at a reunion which was a car not any of you remember her car. Johnny Carson used to get a novel Open the answer would be on the Omble open. Ed McMahon A sad. Kick would read the answer and Carnac would take the envelope and open it and pull out the question. I used to do some things like that just for fun but we're not going to CAR NEXT today. Who's who's next. And you don't have nearly as much to lose as you probably think you do. I guess I guess if I had to pick one and I think you asked this question of what perseverance. You know the ability to stick to something and fight through adversity and so forth. Other. That would be interpersonal relations and you know being decent with people and being able to communicate. But perseverance is probably the one or the other is integrity. I don't think you can or you can succeed with without integrity in the sense of financial success in the short run made office a good example of that I mean he is built people out of seventy five. And. This is so he he had money but I wouldn't call him he doesn't fit my definition of success. So you've got to have character and integrity to. Well I think the most famous person who said that in maybe not in those exact words. You know I've thought it too but I won't take credit for it was Norman Swartz Koff talking about leading man and battle in the Persian Gulf War He said You've got to. Help your soldiers know what to do. Be prepared with what to do and then you've got to let them go out there and do their job in really call it failing. If you don't want to fail in war but he basically said you can't do it for them if you're a general or a leader. You've got to let people do it themselves. Fright regard deserves credit for that but I'm possible. Well Georgia Tech teaches you to do that Georgia Tech is probably in some wise can cause you to be a little bit risk averse because you figure out. All the angles and you say gosh yeah this. This may not work on the other hand it helps you figure out all the angles about why things can work. So if you take it take the positive side of that coin instead of the negative side of that car and. It can really work out great. Ted Turner want said that that. The only sin in this. Success he ever had. He failed in a lot of businesses before he built the super station which was T.B.S.. Originally which then preceded C.N.N. and other successes but you know he he flopped on a lot of things before he succeeded right now. I'll give you all another little tidbit. I don't know whether this is mine or I got it from somebody. But once you get in your. Your career. I always say the two Dahmus people in the world are the one you reply. And they want to replace you. Example. President Obama is talking about how dumb Bush was I mean and it's human nature. I'm not picking on on the president. I used to have people when I was in the bank. Would come in after somebody got promoted and they took over the other person's loans and they'd say God this idiot who was before me made all these crazy loans and they had this and that and I said. You know but the good thing about it is that they're your loans now and you've got to collect a man you've got to make it or because you can't go through life blaming the other guy and. So we all have to have to take responsibility and I I say that kiddingly that that was are the two dumbest people but you hear people a lot of times blame other people when what I would encourage everybody to do is take the responsibility yourself you're you've got the cards you're dealt the hand you've got you've got to play I'm all of us would like to have a royal flush. But not many of us go on. You've got to do the best you can with what you've got. Well having respect for people and being direct so they know where you stand. Now people don't always like that. I mean sometimes they want to hear what they want to hear but as long as you do it respectfully you're not putting somebody down and you're not saying it's the only way but you you are telling people you're being candid with them and but you also have to be open minded and if they've got a different point of view you can be swayed you can't be inflexible and. This is the only way you can do this. Xerox the company. Thought that. And this is in Don Quixote's book but in others too. All they thought about was copiers they actually had the first technology for personal computers. Why before. I B M Apple ever dreamed about any of this but they put all their resources in to protecting the copying business patent went out on that and that company which reinvented itself and as a pretty good company but it suffered some tough times and now you've got printers and copiers made by everybody. Well you're right. Well one of Vince Lombardi biggest wins in his first Super Bowl season was over the Bears and the Packers were losing twenty to nothing at halftime or twenty want something like that. And all the players said Man he's going to. Got a comment here and chew us out and rip us a new one. He didn't even go in the locker room. He let them. Deal with their own pride on their own sense and then he went on right before half time and he said I know you guys know what to do and walked out and they won that game and. Went on to win the championship. Yeah yeah. Yeah my ten man you make my Hoddle Yeah right. Yeah it's a great book. You know front and belt Welker he signed it. It is a great book and it talks a lot about Coach one Barty and some of the players in your. Yeah well it is a great book and one they are encouraging of what you said in here is read a lot to a man doesn't matter what it is I'm a nick you might like to read. Stephen King you might like Oprah you might it doesn't matter history because you know you help help exercise your brain is just like exercising your body and. Thank you. And then the people over here thinking what on earth am I going to say when I get to make it right. Not not many decisions are life sentences. Why did I do that. Well. Short version of it. One of my customers at the bank called me on the phone one day and said What are you going to do long term and I said said well you know I've got a great job at the bank. I was the senior most person ever for my age I was. In one of three people that were paying attention only going to be the C.E.O. of the bank someday if I stayed so I said you know I've got a great career here if I keep doing what I'm doing I could ultimately were on the bank and said if I went to another bank the only way probably I would consider that would be a jump shift a bridge term but basically to not go to the next level. But one at least one above that and I said. And if I chose to leave banking I would probably want to own my own business. Well he said well I know how much you love sports. And so forth and I have a client. He was in the entrance business. I have a client that has a great company but he's in his sixty's and he doesn't have anybody in the company. Who he feels like can run it after he's gone he's got one daughter and she's not interested in being in the business most of his net worth is tied up in this company and I think you would be the perfect person to take it to the next level and succeed him. And would you be interested in talking to him I said well I'm not looking for a job but. Sure. So we had a lot. Three years later I ended up doing something and when I left the bank. I was about to be promoted to executive vice president. They took that promotion out but I tell the C.E.O. of the bank that the main reason I was leaving was to well I told him. One thing and then I'll tell you the other one was. I said I want to see if I'm as good as I think I am.