An Integrated Taxonomy of Online Help Based on User Interface View
Loading...
Files
Author(s)
Sukaviriya, Piyawadee (Noi)
Advisor(s)
Editor(s)
Collections
Supplementary to:
Permanent Link
Abstract
We developed a comprehensive help taxonomy by combining both user interface and help system attributes, ranging from help access interface, presentation, and supporting knowledge structure, to implementation. The taxonomy systematically identifies independent axes along which help can be categorized which in turn encloses a space of help categories in which to place currently existing help research, and identifies distinct help software architectural features which contrast pros and cons in different approaches to implement help systems. The taxonomy projects a vision of what help can be like if it is on a par with advances in user interface technology, and desirable design features of help system architectures which are in the progressive direction along with the user interface software tools.
Sponsor
Date
1991
Extent
1785732 bytes
Resource Type
Text
Resource Subtype
Technical Report