Title:
Learning to Airbnb by Engaging in Online Communities of Practice
Learning to Airbnb by Engaging in Online Communities of Practice
Authors
Holikatti, Maya A.
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Abstract
Technological advances, combined with sustained, minimalist consumerism, have raised the popularity of sharing economy platforms like Airbnb and Uber. These platforms are considered to have disrupted traditional industries and revolutionized how consumers interact with their services. The Computer-Supported Cooperative Work (CSCW) community has researched various aspects of the sharing economy; however, it is unclear how novices grow into experts in its various instantiations. In this paper, we present a qualitative
investigation of Airbnb hosts, and Facebook groups in which they participate, for an enriched understanding of their learning mechanisms. Drawing on the theory of Legitimate Peripheral Participation (LPP), our findings highlight the learning mechanisms that enable novice hosts to transition from partaking in
peripheral roles to becoming integrated members of their (Facebook) communities of practice.We also present
recommendations for sharing economy platforms, micro-entrepreneurs, and the online communities that
serve them both.
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Date Issued
2020-05
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Text
Resource Subtype
Undergraduate Thesis