Title:
Inspire to Aim Higher

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Author(s)
Butler, Margaret
Panella, Jessica
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Abstract
How do you make improvement when things are going well? The poster identifies strategies including statistical analysis, opportunistic change, and team development and shows how they can be helpful for moving services and customer satisfaction with front desk services, interlibrary loan, and reference services from good to awesome.
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Date Issued
2017-11-17
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Text
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Poster
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