Title:
Workforce Management and Process Improvement

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Author(s)
Calender, Betsy
Coe, Kevin
Le, Jimmy
Kyungha, Lim (Diane)
Sarmiento, Jose
Wachs, Alyssa
Zarnitsyn, Alexey
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Abstract
In Atlanta, Delta Cargo is experiencing high overtime costs and a low on-time shipment delivery rate. The deliverables of our project include: estimation of a shipment's processing rate, a demand forecast, a staffing schedule optimization model, and a decision support tool. These solutions have an expected annual savings of over half a million dollars.
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Date Issued
2013-05-01
Extent
20:15 minutes
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Moving Image
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Resource Subtype
Poster
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