Title:
Applying Heuristic Evaluation to Human-Robot Interaction Systems

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Clarkson, Edward C.
Arkin, Ronald C.
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Abstract
Though attention to evaluating human-robot interfaces has increased in recent years, there are relatively few reports of using evaluation tools during the development of human-robot interaction (HRI) systems to gauge and improve their designs-possibly due to a shortage of suitable evaluation techniques. Heuristic evaluation is a technique suitable for such applications that has become popular in the human-computer interaction (HCI) community. However, it requires usability heuristics applicable to the system environment. This work contributes a set of heuristics appropriate for use with HRI systems, derived from a variety of sources both in and out of the HRI field. Evaluators have successfully used the heuristics on an HRI system, demonstrating their effectiveness against standard measures of heuristic effectiveness.
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Date Issued
2006
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130854 bytes
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Technical Report
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