Title:
Auditory notification of customer actions in a virtual retail environment: Sound design, awareness and attention
Auditory notification of customer actions in a virtual retail environment: Sound design, awareness and attention
| dc.contributor.author | Falkenberg, Kjetil | |
| dc.contributor.author | Frid, Emma | |
| dc.contributor.author | Eriksson, Martin Ljungdahl | |
| dc.contributor.author | Otterbring, Tobias | |
| dc.contributor.author | Daunfeldt, Sven-Olov | |
| dc.contributor.corporatename | International Community for Auditory Display | |
| dc.date.accessioned | 2022-03-21T16:18:31Z | |
| dc.date.available | 2022-03-21T16:18:31Z | |
| dc.date.issued | 2021-06 | |
| dc.description | Presented at the 26th International Conference on Auditory Display (ICAD 2021) 25-28 June 2021, Virtual conference. | |
| dc.description | Presented at the 26th International Conference on Auditory Display (ICAD 2021) 25-28 June 2021, Virtual conference. | |
| dc.description.abstract | In this paper, we introduce sonification as a less intrusive method for preventing shoplifting. Music and audible alerts are common in retail, and auditory monitoring of a store can aid clerks and reduce losses. Despite these potential advantages, sonification of interaction with goods in retail is an undeveloped field. We conducted an experiment focusing on peripheral auditory notifications in a virtual retail environment, evaluating aspects such as awareness and attention, sound design and noticeability, and localization of event sounds. Results highlighted behavioral differences depending on whether users were informed about the presence of auditory notification sounds or not. The alerts did not cause distraction or annoyance and we suggest that the findings give a promising starting point for future studies and investigations focused on improving the auditory environments in retail. | |
| dc.identifier.doi | https://doi.org/10.21785/icad2021.002 | |
| dc.identifier.uri | http://hdl.handle.net/1853/66330 | |
| dc.publisher | Georgia Institute of Technology | |
| dc.publisher | Georgia Institute of Technology | |
| dc.publisher.original | International Community on Auditory Display | |
| dc.publisher.original | International Community for Auditory Display (ICAD) | |
| dc.relation.ispartofseries | International Conference on Auditory Display (ICAD) | |
| dc.rights | Licensed under Creative Commons Attribution Non-Commercial 4.0 International License. | |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc/4.0/ | |
| dc.subject | Auditory display | |
| dc.title | Auditory notification of customer actions in a virtual retail environment: Sound design, awareness and attention | |
| dc.type | Text | |
| dc.type.genre | Proceedings | |
| dspace.entity.type | Publication | |
| local.contributor.corporatename | Sonification Lab | |
| local.relation.ispartofseries | International Conference on Auditory Display (ICAD) | |
| relation.isOrgUnitOfPublication | 2727c3e6-abb7-4df0-877f-9f218987b22a | |
| relation.isSeriesOfPublication | 6cb90d00-3311-4767-954d-415c9341a358 |
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