ILL Assessment: It’s Really Not That Hard
Author(s)
Atwater-Singer, Meg
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Abstract
This session will describe the assessment process undertaken at the University of Evansville to determine patron satisfaction with ILL. Overall, patrons were very satisfied but offered concrete ways to improve the ILL experience, which were then implemented.
Sponsor
Georgia Tech Library; Georgia State University Library; Georgia Gwinnett College Library
Date
2012-11
Extent
Resource Type
Text
Resource Subtype
Proceedings