Using the Google Model to Encourage Innovation in Access Services
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Author(s)
Aiken, Julian
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Abstract
The Google Innovation Model has produced many of that organization's greatest Eureka! moments. This session aims to describe how we implemented it in Yale Law Library's Access Services department, and the results we achieved through its use.
Sponsor
Georgia Tech Library; Georgia State University Library; Georgia Gwinnett College Library
Date
2011-11
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Proceedings