Knowledge Sharing: The Spillover Effects of Process versus Outcome Accountability

dc.contributor.advisor Kuang, Xi (Jason)
dc.contributor.author Wu, Suyun
dc.contributor.committeeMember MacKenzie, Nikki
dc.contributor.committeeMember Thayer, Jane
dc.contributor.committeeMember Rupar-Wang, Kathy
dc.contributor.committeeMember Towry, Kristy
dc.contributor.department Business
dc.date.accessioned 2022-08-25T13:35:07Z
dc.date.available 2022-08-25T13:35:07Z
dc.date.created 2022-08
dc.date.issued 2022-07-13
dc.date.submitted August 2022
dc.date.updated 2022-08-25T13:35:07Z
dc.description.abstract Whereas prior literature has examined how process and outcome accountability affect task performance, in this paper, I experimentally investigate the spillover effects of these accountability requirements on employees’ knowledge-sharing behavior. Because outcome accountability draws attention to task output, employees who produce higher output may be more confident in their performance and, therefore, are more willing to share task-specific knowledge. In contrast, process accountability focuses attention on exploring new task strategies, which may negatively affect short-term output. As a result, employees who engage more in exploration may produce lower output, yet these employees may be more confident in their performance and more willing to share knowledge. As predicted, experimental results show that employees with higher output are more willing to share their knowledge under outcome accountability but are less willing to share knowledge under process accountability. Mediation analysis confirms that employees’ confidence in performance underlies these results. The influences of knowledge sharing on the productivity of coworkers who receive the shared knowledge are also examined.
dc.description.degree Ph.D.
dc.format.mimetype application/pdf
dc.identifier.uri http://hdl.handle.net/1853/67242
dc.language.iso en_US
dc.publisher Georgia Institute of Technology
dc.subject process accountability
dc.subject outcome accountability
dc.subject knowledge sharing
dc.subject output
dc.subject exploration
dc.title Knowledge Sharing: The Spillover Effects of Process versus Outcome Accountability
dc.type Text
dc.type.genre Dissertation
dspace.entity.type Publication
local.contributor.advisor Kuang, Xi (Jason)
local.contributor.corporatename Scheller College of Business
relation.isAdvisorOfPublication 94b6c165-0ae4-490a-8a42-bd7505de864e
relation.isOrgUnitOfPublication a2f83831-ae41-4d65-82ff-c8bf95db4ffb
thesis.degree.level Doctoral
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