Title:
Design of Support Systems for Cognitive Work in Airline Operations

dc.contributor.author Feigh, Karen M.
dc.contributor.author Pritchett, Amy R.
dc.contributor.corporatename Georgia Institute of Technology. School of Aerospace Engineering
dc.date.accessioned 2008-09-16T13:08:43Z
dc.date.available 2008-09-16T13:08:43Z
dc.date.issued 2006-09
dc.description Presented at the American Institute of Aeronautics and Astronautics (AIAA) Aviation Technology, Integration and Operations Conference (ATIO). en
dc.description.abstract This paper examines design of support systems for airline operations. Previous studies found that cognitive work which includes activities such as judgment and decision making varies with context such that a single method of supporting cognitive work can not apply in many situations. Specifically, time constraints have been found to be a major factor in the both the decision strategies adopted by individuals and in the contextual control mode individuals operate in. An approach is presented to incorporate the Contextual Control Model into the design of a cognitive work support system to address the issue of varied time constraints. Specific examples are given for support systems for airline decision makers operating in the Strategic, Tactical and Opportunistic Contextual Control Modes. en
dc.identifier.citation Feigh, Karen and Pritchett, Amy. "Design of Support Systems for Cognitive Work in Airline Operations." AIAA Aviation Technology, Integration and Operations Conference (ATIO). September, 2006. AIAA. en
dc.identifier.uri http://hdl.handle.net/1853/24595
dc.language.iso en_US en
dc.publisher Georgia Institute of Technology en
dc.subject Airline operations en
dc.subject Airline operations managers en
dc.subject Support systems en
dc.subject Cognitive work support systems en
dc.title Design of Support Systems for Cognitive Work in Airline Operations en
dc.type Text
dc.type.genre Proceedings
dspace.entity.type Publication
local.contributor.author Feigh, Karen M.
local.contributor.corporatename Daniel Guggenheim School of Aerospace Engineering
relation.isAuthorOfPublication 43635977-32d3-4083-875f-9a9adff86a8f
relation.isOrgUnitOfPublication a348b767-ea7e-4789-af1f-1f1d5925fb65
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