Get What You Need & Get On Your Way: Empowering Users with Staff Paging & Self-Service Holds
Author(s)
Goodson, Kymberly
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Abstract
Learn how self-service hold shelves were implemented at the UC San Diego Library, how the service enhancement has benefited staff and users, and what challenges were faced in adopting this service approach.
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Date
2017-11-16
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Resource Type
Text
Resource Subtype
Poster