Title:
When it is Time for a Change. Navigating Human Resources in the Academic World

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Busch, Lavinia
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Abstract
This presentation will focus on the challenges Access Services Librarians encounter when faced with the uncomfortable situation of letting an employee go. Hired into departments that require excellent management and leadership skills, Access Services Librarian may not have all the tools they need to be successful. Coming from a small business background I found the management experience in that arena did not prepare me for the academic human resource environment. Lessons learned and topics discussed will be; communicating with Human Resources, building a record of employee performance, navigating unfriendly waters, the endless memo and evaluation cycle and when customer service begins to suffer. This presentation will open up the discussion about a topic that is often swept under the rug, while still creating considerable challenges to Access Services professionals
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2016-11-17
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