Help, the Computer Says It's on the Shelf?! : Stacks Maintenance

Jones, Michele J.; McGlynn, Megan; Meek, Noah

Title:

Help, the Computer Says It's on the Shelf?! : Stacks Maintenance

dc.contributor.author	Jones, Michele J.
dc.contributor.author	McGlynn, Megan
dc.contributor.author	Meek, Noah
dc.contributor.corporatename	University of Michigan
dc.date.accessioned	2011-01-20T20:04:26Z
dc.date.available	2011-01-20T20:04:26Z
dc.date.issued	2010-11
dc.description	Presented at the Access Services Conference 2010, November 10 - 12, 2010, Georgia Institute of Technology, Georgia Tech Global Learning Center, Atlanta, Georgia.	en_US
dc.description.abstract	This panel will discuss our various methods of stacks maintenance. The Harlan Hatcher Graduate Library collection has over one and a half million volumes, which grows weekly. The importance of keeping the stacks orderly so that patrons are easily able to access materials is paramount. We utilize permanent and student staff in order to achieve this. The process of maintenance is multi-level. The Stacks Office is the first place books arrive before going back on the shelves. The daily activity of discharging, shelving and shelf-reading to better assure patrons are able to find materials, combined with ranging and shifting areas to combat crowding of an ever growing collection, is a continuous process. Attendees will come away with strategies to better handle crowding and patron assistance within a large collection.	en_US
dc.description.sponsorship	Georgia Institute of Technology Library and Information Center; Georgia State University Library; Georgia Gwinnett College Library; Generation Fifth Applications	en_US
dc.identifier.uri	http://hdl.handle.net/1853/36638
dc.language.iso	en_US	en_US
dc.publisher	Georgia Institute of Technology	en_US
dc.subject	Stacks maintenance	en_US
dc.subject	Customer service	en_US
dc.subject	Patron expectations	en_US
dc.title	Help, the Computer Says It's on the Shelf?! : Stacks Maintenance	en_US
dc.type	Text
dc.type.genre	Proceedings
dspace.entity.type	Publication
local.contributor.corporatename	Library
local.relation.ispartofseries	Access Services Conference
relation.isOrgUnitOfPublication	bf0ff3d1-48ff-4cf4-baa3-4c783958e37a
relation.isSeriesOfPublication	cd3cb305-9b1a-4791-a692-fb8541060cba