Title:
Designing for diverse users - a case study on touchscreen smartphone customization

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dc.contributor.advisor Do, Ellen Yi-Luen
dc.contributor.advisor Mazalek, Ali
dc.contributor.author Haberman, Vicki en_US
dc.contributor.committeeMember Budd, James G.
dc.contributor.committeeMember Claxton, Bruce
dc.contributor.committeeMember Jones, Michael
dc.contributor.department Industrial Design en_US
dc.date.accessioned 2012-06-06T16:48:58Z
dc.date.available 2012-06-06T16:48:58Z
dc.date.issued 2012-04-03 en_US
dc.description.abstract The touchscreen smartphone platform is inherently flexible, giving it the potential to meet the needs and desires of individuals diverse in age and ability. Despite universal design research efforts providing industry with guidance to address this opportunity, current designs fall short. The disconnect stems from differing priorities in design and development and opposing approaches to defining and grouping the user population. The research presented in this dissertation aims to remove these issues from the process of discovering touchscreen smartphone design opportunities. It focuses on users' prior and desired customizations rather than ability- or market-factors. Data were collected on participants' devices' out-of-the-box, current and desired device states along with related stories about their actual and desired device modifications. Template and image analyses identified patterns in the data, which also revealed an underlying structure for organizing and presenting participants' needs and desires associated with smartphone touchscreen customizations. The needs and desires suggest opportunities for industry to shift towards universal design. The structure offers an approach to addressing the gaps between the ability-centered and market-driven approaches to the design of consumer technology. en_US
dc.description.degree PhD en_US
dc.identifier.uri http://hdl.handle.net/1853/43688
dc.publisher Georgia Institute of Technology en_US
dc.subject Mobile phone en_US
dc.subject Smart phone en_US
dc.subject Disability en_US
dc.subject Generative research en_US
dc.subject Mobile phone en_US
dc.subject.lcsh Smartphones
dc.subject.lcsh Touch screens
dc.subject.lcsh Mass customization
dc.title Designing for diverse users - a case study on touchscreen smartphone customization en_US
dc.type Text
dc.type.genre Dissertation
dspace.entity.type Publication
local.contributor.corporatename College of Design
local.contributor.corporatename School of Industrial Design
local.relation.ispartofseries Doctor of Philosophy with a Major in Architecture
relation.isOrgUnitOfPublication c997b6a0-7e87-4a6f-b6fc-932d776ba8d0
relation.isOrgUnitOfPublication ba047493-307f-4cec-b428-7d2ac38da373
relation.isSeriesOfPublication 1e9dd6c5-039f-4195-b3b6-bc27d2df5b9f
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