Title:
Predictive Demand Modeling for New Services in Hyperconnected Urban Parcel Logistics

dc.contributor.author Bidoni, Zeynab Bahrami en_US
dc.contributor.author Montreuil, Benoit en_US
dc.contributor.corporatename Georgia Institute of Technology. H. Milton Stewart School of Industrial and Systems Engineeringl en_US
dc.contributor.corporatename Georgia Institute of Technology. Physical Internet Center en_US
dc.date.accessioned 2021-09-21T01:01:50Z
dc.date.available 2021-09-21T01:01:50Z
dc.date.issued 2021-06
dc.description Proceeding of IPIC 2021, 8th International Physical Internet Conference, June 2021. en_US
dc.description.abstract The rapid growth of demand and fierce competition are encouraging logistics service providers towards expanding their competency in terms of offering novel and faster services and reinventing their logistics system so as to profitably and sustainably gain market shares. However, analyzing customer behavior and the underlying causes of demand variability for new services are complex tasks. This paper is dealing with customer behavior modeling for a service provider who wants to extend its offering system to much faster delivery service than ever done before. To adjust its logistic capacities with future demand, it needs to estimate the volume and geographical distribution of demand for new offered services. By capturing customers’ sensitivities to the delivery-time observed in historical sales data and geo-categorization of orders in different time factors, a scenario-based demand generation methodology and tool are introduced for generating a wide range of demand scenarios with probabilistic patterns for customer behavior over all service offers with dynamic pricing. These are used to feed a simulator which models large-scale urban logistics networks service and offerings. In an application, it enables testing service capability improvements achievable by leveraging Physical Internet aligned transformation in a Chinese megacity. en_US
dc.identifier.citation Z. Bahrami-Bidoni, B. Montreuil, “Predictive Demand Modeling for New Services in Hyperconnected Urban Parcel Logistics”, Proceeding of IPIC 2021, 8th International Physical Internet Conference, June 2021. en_US
dc.identifier.uri http://hdl.handle.net/1853/65346
dc.language.iso en_US en_US
dc.publisher Georgia Institute of Technology en_US
dc.subject Logistics service provider en_US
dc.subject Scenario-based demand analytics en_US
dc.subject Customer behavior modeling en_US
dc.subject Physical internet en_US
dc.subject Delivery-time sensitivity en_US
dc.subject Urban parcel logistics en_US
dc.subject Last-mile delivery network en_US
dc.subject Hyperconnected logistics en_US
dc.subject New service en_US
dc.subject Artificial intelligence en_US
dc.title Predictive Demand Modeling for New Services in Hyperconnected Urban Parcel Logistics en_US
dc.type Text
dc.type.genre Proceedings
dspace.entity.type Publication
local.contributor.author Montreuil, Benoit
local.contributor.corporatename H. Milton Stewart School of Industrial and Systems Engineering
local.contributor.corporatename College of Engineering
relation.isAuthorOfPublication c08054e1-e822-4fad-aab0-0554ec321a2a
relation.isOrgUnitOfPublication 29ad75f0-242d-49a7-9b3d-0ac88893323c
relation.isOrgUnitOfPublication 7c022d60-21d5-497c-b552-95e489a06569
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