Title:
Reference and Instruction Programs Go Virtual as a Form of Outreach: Case Studies from Academic Libraries

dc.contributor.author Walters, Tyler O.
dc.contributor.author Williams, Clara R.
dc.date.accessioned 2006-02-08T21:14:40Z
dc.date.available 2006-02-08T21:14:40Z
dc.date.issued 2003-08
dc.description.abstract Academic, special, and public libraries cater to a customer base that is no longer defined by location. Users of information are global clients who are continuously connected to resources and are not restricted to access in any physical facility. Outreach has been defined as bringing services out to where they are needed and can be traced to public libraries, where library branches and bookmobiles served the information needs of the communities. Academic outreach is a relatively new phenomenon designed to reach patrons outside the library, whether in student dormitories or faculty offices. To serve the needs of their resident and global information customers, Haselton Library and Knowledge Center developed an information literacy program, customized web portals and real-time, online reference services. en
dc.format.extent 1308207 bytes
dc.format.mimetype application/pdf
dc.identifier.citation Information Outlook 7 (August 2003): 20-27. Copyright held by Special Libraries Association en
dc.identifier.uri http://hdl.handle.net/1853/7721
dc.language.iso en_US en
dc.publisher Georgia Institute of Technology en
dc.publisher.original Special Libraries Association
dc.rights Copyright held by Special Library Association
dc.subject Virtual communities
dc.subject Web portals
dc.subject Virtual reference
dc.subject Reference services
dc.title Reference and Instruction Programs Go Virtual as a Form of Outreach: Case Studies from Academic Libraries en
dc.type Text
dc.type.genre Article
dspace.entity.type Publication
local.contributor.corporatename Library
relation.isOrgUnitOfPublication bf0ff3d1-48ff-4cf4-baa3-4c783958e37a
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