Process Improvement Initiatives in Access Services: the Shared Benefits of Shared Work
Author(s)
Brown, Lesley
McLaurin, Monica
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Abstract
Presenters will offer a visual presentation that gives background on why improvement initiatives were needed, why this approach was selected and provide methods used to define and identify procedural issues. The shared benefits gained by undertaking process analysis and improvement will also be shared. The session concludes with questions from audience.
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Date
2017-11-16
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Text
Resource Subtype
Proceedings