User-Centered Access: Planning and Implementing a Fine-Free Policy

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Barber, Maryke
Ryan, Karen
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Abstract
Our library’s proposal to extend lending and eliminate overdue fines has been implemented successfully! We’ll share why and how we managed to align our circulation policies with the needs of our most frequent users. Note: while assessment will be discussed, our presentation will focus primarily on planning and implementation.
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Date
2017-11-17
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Text
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Proceedings
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