Title:
Providing an A+ Service to Our Customers

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dc.contributor.author Yang, Zheng Ye (Lan) en_US
dc.contributor.corporatename Texas A & M University en_US
dc.date.accessioned 2013-02-07T20:52:55Z
dc.date.available 2013-02-07T20:52:55Z
dc.date.issued 2012-11
dc.description Presented at the 2012 Access Services Conference, November 8-10, 2012, Georgia Institute of Technology, Georgia Tech Global Learning Center, Atlanta, Georgia. en_US
dc.description.abstract Document delivery, resource sharing is a must have service for today’s academic library customers, are we meeting our users’ needs? An assessment from a US flagship academic library. en_US
dc.description.sponsorship Georgia Tech Library; Georgia State University Library; Georgia Gwinnett College Library en_US
dc.identifier.uri http://hdl.handle.net/1853/46151
dc.language.iso en_US en_US
dc.publisher Georgia Institute of Technology en_US
dc.subject Desktop electronic document delivery en_US
dc.subject Patron expectations en_US
dc.subject Innovation en_US
dc.subject Interlibrary loan en_US
dc.subject Lending models en_US
dc.title Providing an A+ Service to Our Customers en_US
dc.type Text
dc.type.genre Proceedings
dspace.entity.type Publication
local.contributor.corporatename Library
local.relation.ispartofseries Access Services Conference
relation.isOrgUnitOfPublication bf0ff3d1-48ff-4cf4-baa3-4c783958e37a
relation.isSeriesOfPublication cd3cb305-9b1a-4791-a692-fb8541060cba
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