Title:
The social impact of open government data

dc.contributor.advisor Bowman, Kirk S.
dc.contributor.author Meng, Amanda H.
dc.contributor.committeeMember Lynch, Barbara
dc.contributor.committeeMember DiSalvo, Carl
dc.contributor.committeeMember Best, Michael L.
dc.contributor.committeeMember Kumar, Neha
dc.contributor.department International Affairs
dc.date.accessioned 2017-01-11T14:03:44Z
dc.date.available 2017-01-11T14:03:44Z
dc.date.created 2016-12
dc.date.issued 2016-11-02
dc.date.submitted December 2016
dc.date.updated 2017-01-11T14:03:44Z
dc.description.abstract This comparative study investigates the claim that open government data (OGD) should have a noticeable impact on marginalized groups’ inclusion in policy making. OGD researchers and practitioners conceptualize that society’s marginalized use OGD to achieve inclusion by overcoming information asymmetries and holding government accountable with data-supported claims. While this notion of OGD as a tool for social change through political advocacy is plausible, the research reports little evidence of social impact. In a comparative study of social projects in Hong Kong, the Dominican Republic, and Chile, I conducted a qualitative investigation into why OGD’s social impact is so elusive. In each case I traced OGD through political, technical, and social processes to determine if and how OGD empowers marginalized groups. Over ten months, I conducted one-hundred interviews with social movement leaders and participants, public officials, and data intermediaries. After transcribing and translating interview texts, I used thematic open coding to analyze interview data. As a result, I identified what social, political, and technical preconditions increased the propensity of social movement organizations and activists to make use of OGD to achieve a social impact. According to my findings, the claim that marginalized groups make use of OGD to achieve increased inclusion in policy making is inaccurate and inappropriate. This research brings clarity to what claims can be made for a social impact of OGD. Five main takeaways emerged: marginalized groups do not make use of OGD to achieve social change through political advocacy; academics and practitioners should modify their conceptualization and measurement of social impact to reflect a generative interpretation of empowerment; democratic systems are more conducive to civic reuse of OGD in articulating claims on government with economic and political elites; and the sociopolitical context, specifically the neoliberal reform experience, is an important determinant of the reuse of OGD to achieve social change. I also make three recommendations based on these findings to the OGD research and practitioner community.
dc.description.degree Ph.D.
dc.format.mimetype application/pdf
dc.identifier.uri http://hdl.handle.net/1853/56292
dc.language.iso en_US
dc.publisher Georgia Institute of Technology
dc.subject Open government data
dc.subject Democracy
dc.subject Social impact
dc.subject Data intermediaries
dc.subject Empowerment
dc.title The social impact of open government data
dc.type Text
dc.type.genre Dissertation
dspace.entity.type Publication
local.contributor.corporatename Sam Nunn School of International Affairs
local.contributor.corporatename Ivan Allen College of Liberal Arts
relation.isOrgUnitOfPublication 2e513ee5-3735-41d6-94e0-7df2c5325e35
relation.isOrgUnitOfPublication b1049ff1-5166-442c-9e14-ad804b064e38
thesis.degree.level Doctoral
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