Title:
From the Bulletin Board to Blackboard : Online Tools for Student Management

dc.contributor.author Rudd, Amanda
dc.contributor.author Hickey, Shane
dc.contributor.corporatename Georgetown University. Library en_US
dc.date.accessioned 2014-03-19T20:20:44Z
dc.date.available 2014-03-19T20:20:44Z
dc.date.issued 2013-11
dc.description Presented at the 2013 Access Services Conference, November 6-8, 2013, Georgia Tech Global Learning Center, Atlanta, Georgia. en_US
dc.description.abstract To accommodate the increasingly hectic lives of student workers, Lauinger Library’s Access Services Department explored ideas that would both empower our student employees and better optimize their work performance. Through the adoption and implementation of multiple technologies, student employee management was enhanced in three core areas: communication with student staff, centralization of departmental knowledge and policy and evaluation of student work. Technologies such as Blackboard, Google Calendar, and Survey Monkey have allowed us to simplify the student substitution process, quickly disseminate departmental alerts and policy changes, implement a peer evaluation process and quantitatively evaluate student training through online quizzes. These changes and more have streamlined the day-to-day management of 53 student workers and increased student work productivity resulting in better service to our patrons. en_US
dc.identifier.uri http://hdl.handle.net/1853/51438
dc.language.iso en_US en_US
dc.publisher Georgia Institute of Technology en_US
dc.subject Centralization en_US
dc.subject Communication en_US
dc.subject Evaluation en_US
dc.subject Student employees en_US
dc.subject Technologies en_US
dc.title From the Bulletin Board to Blackboard : Online Tools for Student Management en_US
dc.type Text
dc.type.genre Proceedings
dspace.entity.type Publication
local.contributor.corporatename Library
local.relation.ispartofseries Access Services Conference
relation.isOrgUnitOfPublication bf0ff3d1-48ff-4cf4-baa3-4c783958e37a
relation.isSeriesOfPublication cd3cb305-9b1a-4791-a692-fb8541060cba
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