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ItemTransforming LibGuides: A Case Study(Georgia Institute of Technology, 2024-09) Givens, Marlee ; Holdsworth, Liz ; Jeffcoat, HeatherThis presentation delves into the comprehensive overhaul and streamlining of Georgia Tech Library's LibGuides and A-Z database list. Through detailed case studies, we illustrate the development of new workflows, the establishment of a template, rubric, and style guide for content creators, and the formation of a dedicated team to redefine database links, update descriptions, and ensure consistency. We highlight the strategic decisions and collaborative efforts, including cognitive load principles and accessibility standards, that optimized the user experience. Our approach underscores the importance of simplicity and organizational buy-in in effectively sharing expertise with an online audience.
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ItemAccess services and student affordability: Leading the way in new offerings(Georgia Institute of Technology, 2023-11) Blakely, Andrew ; Freeman, John Mack ; Holdsworth, Liz ; Nagel, GabeAt an R-1, STEM-focused academic library, the access services department collaborated with the librarian coordinating library affordability initiatives to create several opportunities for increased campus impact and student savings. This presentation will highlight two projects. The first is an equipment-based course reserve collaboration with the School of Electrical and Computer Engineering. This partnership saved students over $100,000 in a single year by circulating the required MyDAQ and mbed devices that are used in labs. The second affordability project was a syllabus and Canvas evaluation that opened the door for proactive course reserves. These specific initiatives were led by frontline staff while facilitated by department leadership and library faculty. On top of its positive financial outcomes for students, this project provided beneficial outcomes to both partners. Library affordability initiatives received the staff time necessary to pilot certain projects, while access services staff got an opportunity for leadership in project management and development.
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ItemTeaching Outside the Classroom: Informal Instruction in the Academic Library(Georgia Institute of Technology, 2023-03) Manci, Catherine ; Holdsworth, Liz ; McGee, AlexMany academic librarians focus their attention on course-integrated instruction, credit-bearing classes, and drop-in workshops. However, the academic library can partner with other campus units or organizations for informal learning opportunities that fulfill the mission of the library. Hybrid lectures, panel discussions, hands-on activities, and associated asynchronous content (videos, podcasts, modules, and more) expand access beyond the traditional academic library audience to the general public. Benefits of a robust public programming service in an academic library include positive experiences for audiences, greater campus and community visibility, and the reclamation of the library as the center of campus intellectual life. A vibrant, engaged library is also attractive to donors and potential development. This presentation discusses the creation of an Articulate module on the history of Title IX at Georgia Tech. The module was made in partnership of the Public Programming, Archives, Public Services and Academic Engagement units within the Library.
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ItemProject Management Principles, Methods, and Tools(Georgia Institute of Technology, 2022-10-05) Givens, Marlee ; Holdsworth, Liz ; Jeffcoat, HeatherAnyone in the library can have great ideas to improve services and experiences for users, but it takes a village to make change happen. Using project management, libraries can accomplish strategic goals and develop employees’ leadership skills. This webinar introduces best practices for project management in the library, including the idea pitch, stakeholders and resources, the charter, and points of communication toward successful completion.
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ItemProject Management, Managing Up: Using PM principles, methods and tools to get buy-in(Georgia Institute of Technology, 2022-06-27) Givens, Marlee ; Holdsworth, Liz ; Jeffcoat, HeatherA library professional at any level of the organization may have a great idea to improve something at the library, but most often it takes a village to make a real difference. Leaders and managers who push their ideas down the chain can face resistance or resentment, or they can fail to understand the resources required to make things happen. Frontline employees who want to fix day-to-day problems may struggle with finding buy-in or feeling heard by the administration. Complicating matters, many libraries are flattening their hierarchies by removing management positions. With fewer department heads and managers to advocate for their direct reports’ work, project management gives library leadership the tools to prioritize without needing a pre-existing deep knowledge of the topic that is held by frontline employees. Project management makes explicit the scope, timeline, budget, human resources, and measurable outcomes. By enlisting the support of library administration (financial and logistical) project management can enable cross departmental collaboration and greater employee engagement. Library leadership can use project management to address uneven power dynamics in an organization as well as reaping the benefits of the prioritization of work. Libraries with a flatter organizational structure can disguise the imbalances between paraprofessional and professional employees, marginalized or under-represented groups within an organization, and content creators and users. Management can keep track of work assigned and diversify teams, give leadership experience to those who have not had other opportunities, bring in “outsiders” as subject matter experts, and empower staff decision-making. Transparent communication and expectations, as well as a willingness to delegate choices, will make project management a success. It is an opportunity for professional development for libraries that do not have a large travel or training budget. In these ways, project management can be used as a tool for diversity, equity, and inclusion as well as employee development. The Georgia Tech Library used portfolio management to accomplish Library Next, a re-imagining and redefining of 21st the century research library, and we continue to apply this approach to initiate projects large and small, using tools such as an idea funnel, project charters and business cases, project phase reviews and closeout presentations, and post-project assessment measures. The process allows library leadership to accomplish their strategic goals, but it also allows employees at all levels to manage up, generate buy-in for their ideas, and develop leadership skills for their professional growth. It also provides communication channels for everyone in the library to stay up-to-date. In this session, we will introduce key tools of project management, including charter templates, sample business cases, and best practices for setting priorities and keeping projects on track. Whether you are at the bottom, top, or middle of your organizational chart, you can use project management approaches and tools to make things happen at your library. Learning Objectives: 1) Describe a project life cycle and skillfully map each stage in the cycle. 2) Compose a business case that accurately outlines the why, what, how, and who is necessary to determine if it is worthwhile project. 3) Identify the resources needed for a project, including stakeholders, budget, team members and timelines. 4) Apply the appropriate project management tools to projects at their institutions, given the supplied templates.
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ItemGetting your campers to sing-along in key: Project management in your library(Georgia Institute of Technology, 2022-03-17) Givens, Marlee ; Holdsworth, Liz ; Jeffcoat, HeatherCreate beautiful music for your library’s users by harmonizing the voices of many different departments. Using project management, libraries can accomplish strategic goals and develop employees’ leadership skills - giving a new person a chance to sing a solo. This session introduces best practices for project management in the library.
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ItemWe're not out of the woods yet: Revamping LibGuides from the ground up(Georgia Institute of Technology, 2022-03-16) Givens, Marlee ; Holdsworth, Liz ; Jeffcoat, HeatherAfter over a decade with LibGuides, we had veered off the trail, lost our true north of stakeholder needs, and needed an updated map of best practices to get back on track. This session will describe our plan for the future of LibGuides and a way out of the woods.
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ItemWe’re Nowhere near the End, the Best Is Ready to Begin: Lessons Learned Making Canvas Modules(Georgia Institute of Technology, 2021-10) Givens, Marlee ; Holdsworth, LizA campus-wide shift to the Canvas LMS seemed like an ideal opportunity for the library to reach new audiences. Two librarians organized a team to make LMS modules for instructors to import into their courses. Faculty librarians chose the topics, each team member volunteered for the work they could feasibly accomplish, deadlines were well in advance of launch date with padding, there was a rigorous editorial process, and the campus IT was a willing and engaged partner. The Georgia Tech Library was able to meet students where they were in a new learning environment. The library is inspired to further develop its suite of asynchronous offerings as a complement to live instruction, post-pandemic.
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ItemModule you glad we didn't say banana?: You, your learning management system, and your library(Georgia Institute of Technology, 2021-05) Givens, Marlee ; Holdsworth, LizThis presentation describes the efforts of a team of library employees to create instructional content for the Canvas learning management system.
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ItemWe need module rockin', not perfection: Creating library content for an LMS(Georgia Institute of Technology, 2021-04) Givens, Marlee ; Holdsworth, LizThis presentation describes the efforts a team of library employees as they create instructional content for the Canvas learning management system.