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Bruckman, Amy S.

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    Designing for Civil Conversations: Lessons Learned from ChangeMyView
    (Georgia Institute of Technology, 2017-12-12) Jhaver, Shagun ; Vora, Pranil ; Bruckman, Amy S.
    Research has shown that people all over the world, and particularly Americans, are divided over many issues – from immigration and gun control to economic and foreign policy. Information bubbles further contribute to these divisions: People prefer to consume content they feel familiar with and see views they agree with. Yet, pluralism and viewpoint diversity are necessary for a well-functioning democracy. In this paper, we explore how we can design interfaces that dial down partisan antipathy and allow users with opposing viewpoints to understand one another. We study ChangeMyView (CMV) subreddit, a community that encourages users to change their opinion by inviting reasoned counterarguments from other members. We use interviews with 15 CMV members to gain insights about the design mechanisms and social norms that allow this community to function well. We also explore how we can replicate such civil interactions between users with different ideologies on other platforms.
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    Deliberate Barriers to User Participation on MetaFilter
    (Georgia Institute of Technology, 2014) Pileggi, Hannah ; Morrison, Briana ; Bruckman, Amy S.
    This descriptive study explores deliberate barriers to user participation on the long-lived discussion site Metafilter.com. Metafilter has been in continuous operation since its founding in 1999, and at the time of this writing has around 12,000 active users. While many newer online sites appear eager to eliminate barriers to participation and recruit as many new members as possible, Metafilter charges a $5 fee to join and has a mandatory one-week waiting period before new users are allowed to post. In this paper, we explore both why these barriers were imposed and why some users choose to surmount the barriers to become members. Our data sources include historical documents posted on the site, interviews with eleven site members, an informal user survey, and an interview with the Matt Haughey, the site’s founder and owner. Implications of these design features are discussed.
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    Georgia Computes! Summer Computer Camps Survey Results
    (Georgia Institute of Technology, 2012) Guzdial, Mark ; Ericson, Barbara ; Bruckman, Amy S. ; Yardi, Sarita ; Hewner, Michael ; Dimond, Jill ; DiSalvo, Betsy ; Lijun, Ni ; Benda, Klara ; McKlin, Tom
    Summer camps are a popular form of outreach for colleges and universities. But, it is not enough to offer computing summer camps and hope that students like them. The camps should be effective by some measure, such as broadening participation by underrepresented groups and/or increasing learning. Summer camps should also be financially sustainable, so that institutions can continue to offer them regularly. The summer camps at Georgia Tech have become effective and financially sustainable. This dataset reports on the evaluation results from Georgia Tech summer camps, as well as seven other colleges and universities in Georgia that offered computing summer camps during the summer of 2012 with assistance from Georgia Tech.