[00:00:05] >> I am really pleased to welcome our symposium keynote speaker today Allison McRae that Allison is a librarian He is an Internet activists and the founder and director of the library Freedom Project I'll send passionate about. Surveillance and connecting privacy issues with struggle for justice and analysis of power and so I handed over to Allison to tell us a little bit more about what she does and at the end of this hour a 15 minute session was to time for t.n.a. that feel free to pick q. and a questions and the q. and a ask. [00:00:49] Welcome Alvin thanks for joining us thank you so much Catherine can everybody see here man. Yes Ok excellent wonderful. I'm so happy to be here I'm really excited about this symposium particular. Framing of privacy and what's hot I mean I love that so much I'm going to talk about that a whole bunch. [00:01:13] I just want to be 10 with you know kind of a recognition of the current moment that we're in I've been trying to begin some of my talks by taking a little bit of space for this recognizing the stress that we're all holding the fact that we are receiving daily bad news at the map road to micro level I don't know about you all but my attention is pretty shot. [00:01:40] And you know we're dealing with an immense level of grief both big and small and you know I mention this because one you know I have the floor right so I get to see whatever I want but I think that it's something that I really feel like there's repeating you know there is a lot of pressure to normalize what's going on and just to deal with it and so maybe you needed to hear this maybe you didn't need to hear this but I just think that it is something worth recognizing at any point that we can that things are not normal things are not Ok I'm it's Ok if you are not Ok On that note one small grief that I'm holding in all of this is that I can't be with you all in person I was looking forward to this trip you know is just one among many but I'm definitely feeling it so I hope that there is some I'm in the future where the different we are in real life but in the meantime I'm so glad that we have these strong Internet connections and all these things. [00:02:44] Nothing that I want to just quickly acknowledges that I'm a little bit sick I don't think it's cold and I'm pretty much at the beginning of something so I'm I might be reading from my notes a little bit more. So as Catherine said My name is Alice I am a librarian which I think is a pretty straightforward job description there's a lot of librarians here as I understand. [00:03:12] But I am also an Internet activists and I kind of struggle with this description a little bit be honest I'm trying to come up with something that's a little bit more gets a little bit more of what I mean because people hear Internet activists and I think they think I mean like I'm just retreating people you know I'm an activist online which is certainly true I do love Twitter I'm highly addicted to it as I'm sure some of you probably unfortunately are as well but my internet activist I mean specifically I am an activist thinking about the internet thinking about the relationship that we have to limit the power dynamics that exists there what happens when we go online what kind of selves we are and so you know this gets to why I am so excited about the privacy autonomy angle but like I said I'm going to get there that. [00:04:04] Library Freedom Project is my organization our mission is to make real the promise of intellectual freedom in libraries and we we focus on privacy in particular because of the relationship that intellectual freedom and privacy have to tell you all about my organization and as we go on that's our mission. [00:04:25] So part of what I do in library Freedom Project is I approach privacy with this idea of autonomy. Thinking about the self and our agency and you know in particular I think of it more than just these 2 things having a relationship I believe the Privacy is a form of autonomy I think that you need privacy in order to have a self bestially in the digital age now going further on this idea I think of privacy as the ability to make our own choices about our body but our minds you know we make privacy decisions all the time you know online and offline if we're you know we we don't even think about these privacy decisions I mean you know one kind of shocking thing I say to people all the time is like well you all maybe this is no where close today that's a privacy decision you make every morning we make the choice to open or close the blinds on our windows you know we might make the decision that we want to share a great deal about ourselves either in person or online but I think the essential piece of it is that it actually doesn't matter what we share it doesn't matter if we share everything or nothing it's about our decision and our own agency to do so privacy in this way is very much related to set. [00:05:50] Up the terminations and agency but these are all just different ways of saying that I have privacy it is one way that I am exercising control over my own life i data which is an aspect of our lives and I think this is an especially important framing because you know number one I think it really helps people understand what's at stake and we're going the privacy particularly people who are not. [00:06:18] I want to call them out maybe uninitiated is the right word for the right because I think once you make this argument people on it can really explode a lot of the typical anti privacy arguments that you hear because everybody wants to have a cell for everybody understands the idea of having personal choice and having control over that but going beyond even just that understanding I think that privacy has autonomy is a really essential framing because surveillance Deeks control it seeks to change or even destroy our ability to have agency it changes our relationship to the environment around us it makes us feel you know it makes us recognize that we're being monitored it encourages us to sell censor and it makes us into a more pliable people who are more likely to be compliant with the status quo certainly much easier to sell products to and it creates versus a power dynamic where the watcher whoever they may be agency or individual you know nameless faceless corporation the Watcher has enormous lean more power than the watch you know nothing about them or very little but they know all about you and I think you know. [00:07:44] An example of this that I just love to name and the tactical technology collective did a whole bunch of work around this is that you know Mark Zuckerberg has got his privacy so much that he bought every house that surrounds his house he wants to control what you know about him but of course we know how Facebook works we know about their business model and their bottom line they know almost everything about us even if we don't use their services. [00:08:17] And so you know in thinking about these relationships between time to me control I think a lot about people who say things like well you know I don't care about my privacy is I have nothing to hide they don't need privacy because they're not doing anything wrong I'm sure that every single one of you has heard this argument before. [00:08:42] And I think that this is a pretty unimaginatively way of thinking I think you know this getting to one of those 1st points I made I mean you can you can kind of shut this argument down very quickly by pointing out that the person is wearing clothing they clearly have something to hide. [00:08:58] But you know going beyond that just like you know Sierpinski response to them I think that this idea of privacy out Tanami is one of the best ways to shut down that kind of an imaginative thinking because if you say I don't care about my privacy and you replace the word privacy with autonomy you know that really changes the calculus a great deal you know you're saying essentially I have no plans to develop myself further as a human being I have no thoughts that I don't immediately want to share with other people or their advertising partners you know essentially what you're saying to me is especially in these times in a rapidly changing world you know an enormous amount of civil unrest protest in the streets what you're saying is I don't care about my privacy I don't care about my economy I have no skin in this game. [00:09:48] There is no one who could possibly want to know things about me that I don't want them to know because there isn't anything to know because I'm a completely uncontroversial milk toast individual and you know I think that these people haven't actually thought this through like I said I think this is a failure of the imagination these people are just uninitiated they need a different framing. [00:10:13] Though you know but dismissing for a 2nd the people who are stuck in that imaginative thinking I think we can actually very easily think of many ways that privacy is essential to living in a free society and being a free person you know I mentioned that library freedom projects mission is to make real the promise of intellectual freedom and libraries the reason that our mission is because we're number one the actual freedom is pretty important in libraries we do love to get people to shouldn't think if we love to facilitate people's right to read write and research freely but you can't have intellectual freedom if you don't have privacy because if you feel like someone watching you you know you are going to stop censor you're going to monitor what you say you know the security researcher Bruce Schneier talks about this it's the same thing that happens when you're you know if you're driving you see a cop car behind you it doesn't matter if you're not doing anything wrong you're almost always going to change your behavior are going to sort of stiffen up you're going to look around to make sure you're going the speed limit you know you're going to do things that assume that you're going to have some interaction with this you know position and and a person of power it's the same thing. [00:11:26] With privacy and intellectual freedom you're not going to hey freely if you don't have privacy you're going further to other parts of our democracy or privacy is really essential I mean you know I think all the time about how much privacy is really necessary to having a free press you know there is of course the like critical inquiry intellectual freedom piece of it where people who people should have the ability to read what they want to read without fear of Reprise all but thinking about the press in particular you know how much source protection is necessary for doing the job of journalism you know we have this environment right now where we have leaks coming from every corner of you know of the government of the administration and you have many really amazing interesting stories that wouldn't happen if not who are those anonymous sources and the journalist has to keep that information very private in fact anonymous which is a component of privacy but it's like you know going further it's like the Cadillac of privacy not to mention journalist protection you know they might be operating from conditions where you know they don't want someone to know what kind of scoop they have. [00:12:43] Let alone the actual life and death issues of you know if one of our sources gets ever you know broadly speaking I see this is something that is really essential component of our democracy and of course we do have privacy protections that are laid out in the Constitution I think they're pretty an adequate will get into some of those a little bit but I think that it should be uncontroversial that we need privacy in order to have a democracy we need to make sure that our political views and the essential pieces of who we are are safe so that we don't face consequences for them and you know the fact that privacy is so valuable and so necessary for who we are I think is part of the reason why it is so threatened knowing private information about someone is an incredible position of power to wield you know especially if you have it at scale like how the data works you know and so in this way you know we know that surveillance isn't anything new but what is new is that scale and the scope that that we see surveillance coming from private entities in you know like everywhere from. [00:14:00] Corporate realm advertising social media all sorts of tech start ups whose business model is data as well as government agencies at every level leading law enforcement local law enforcement federal law enforcement. The fact that it is everywhere and it is essential to the very business model of the Internet this is been referred to as the surveillance assemblage is a very famous essay around the year 2000 it was very prescient but it basically said you know look we should stop with. [00:14:34] And a big brother or Panopticon comparisons to the world that we live in and really what we're facing is the real an assemblage which means it's coming from everywhere it's multiple actors sometimes they have information sharing with one another sometimes it's a little bit more isolated but you know you have to think about it as this recent magic extended the centralized network you know in thinking about some of the. [00:15:04] Current excesses of surveillance the things that are preoccupied me in the last year or so include They should recognition it is both discriminatory it's been shown to misidentify in particular black people but basically all people of color women and children as well and like make no mistake the false positives do not help you know it's you know any any. [00:15:32] Error in this data it doesn't mean that that person is going to you know be better off. For that matter you know even if the software worked really perfectly it is frankly too dystopian in a free society for us to have a system where our faces can be recognized very easily by all of these powerful forces when we're just going about our business on the street Likewise I am very worried about these things called Amazon ringing doorbells they are 24 seventh's street level surveillance that you know essentially weaponize is a lot of people's fears of their neighbors frankly a lot of racist fears and gives directions ream of that data to the police or the police have access to the app that Amazon ring users install when they put the device up on their home and so you know it is warrantless basically a tap. [00:16:27] Warrantless information that police can use and you know we know all the ways that they use this information in discriminatory ways especially in poor neighborhoods and black and brown neighborhoods. And you know and finally I mentioned advertising a couple times you know I continue to be really concerned about the ubiquity of ad tech you know it's largely unregulated creating more data to be bought and sold and most of it really invisible to the user and so you know in thinking about these this be few examples of you know many I'm sure that the rest of the symposium covered a great deal ground of. [00:17:08] All the different kinds of surveillance that we're dealing with you know these examples really get at the fact how much power companies wield in this arena and let me just take a moment to say that I realize that I'm doing this myself but I really resent and reject the idea that we call them tech company I mean Amazon in particular right now design is not a tech company Amazon is a logistics company they are shipping you know they they are I think you know the idea that we have accepted the terminology of these companies and said well look you know they're a tech company they say they're a tech company so we should just go along with it you know obfuscate their real business models and also allows them to exist in this like very easy regulatory space and want to get to that a little bit these companies because of how valuable data they end up wielding this enormous power they can and do influence geopolitics all the time the specially the big 5 companies and their platforms are built on the nonconsensual collection and dissemination of our private data which are then used to build even more technologies and create more data sets that make decisions about our lives without our informed consent. [00:18:28] And Knology moves away faster than the law we have you know no really meaningful checks that restrict this kind of power I was in the end of the last session where someone asked if law and regulation will catch up to all these problems and I am frankly pretty cynical about this because of not just the lack of political will that exists to check these companies but that frankly we are so far behind in the legal and regulatory realm that the kind of radical changes we need to these companies I don't think will happen unless we go she lies them and break them up you know we need radical sweeping regulation and that's not to say that I don't believe in regulation I do think it's really important and there are some efforts that are happening that are really exciting but they're pretty piecemeal and you know not of the federal level you know we don't have something for example like g.d.p. are like the e.u. has and even g.d.p. our is pretty insufficient for the the scale of the problems that we're dealing with. [00:19:28] You know and you know not to mention that especially in the u.s. our politicians are pretty beholden to these tech companies you know the regulatory agencies that are supposed to be monitoring them for example the f.t.c. or the f.t.c. are basically captured agencies in the sense that there is a revolving door between government and private industry from these these regulatory agencies and so the motivation to really do damage to these companies when they **** up is very low. [00:19:58] Finally you know all of these problems are mostly invisible to the user. Partly because they're intentionally invisible you know we don't get a good sense of like all the advertising trackers that are following us on a particular web page unless we have an ad blocker installed and we're monitoring it that's one thing right you know if we were really vigilant we might be able to notice all the cameras that are up in our neighborhood or all the ring doorbells or whatever but it's an enormous problem it's too big to know and that's frankly very hard to understand because most people don't really understand how other computers work and why would they we don't really have very meaningful generalists computer education in the United States. [00:20:47] Thinking specifically about the current moment and the technologies that are being deployed in for the pandemic I'm especially concerned about you know for liberation of text Lucian's don't address the complexity of the current situation nor are the demands of public health officials nor the trauma that we're all managing and all of this infrastructure really is resulting in greater power for the powers that be even worse than that the infrastructures that we're creating now will persist after the pandemic is over you know we saw this happen after September 11th where all sorts of new surveillance infrastructures were created in response to terrorism threats and now we have the same ones you know nearly 20 years later in fact even greater powers for that realm with no meaningful checks and balances the new environment that we're dealing with with the pen Demick Naomi Klein has called it endemic Shock Doctrine or the screen new deal and I really love that framing of it those of us who've been afraid of the tech dystopian future after controlled lock to our phones and our computers are really seeing it arrive before our eyes and I think that the tech billionaires like Eric Schmidt and Jeff Bezos have not only wanted this but they are you know cashing in enormously I meant to put I had. [00:22:13] A note about how much money they've all made since the beginning of the pandemic I'm sure folks here have seen their personal fortunes climb Jeff Bezos in particular is on track to become the world's 1st trillionaire you know that's what we're talking about the power of data how valuable it is and how much money it's making for the people who are in charge of these companies. [00:22:38] My specific concerns about the current moment were number one every single tech company is like hitting took over it you know whatever they did before now will they have some tool that is going to help you manage this in some form or another and a lot of it is junk science and the a.c.l.u. actually called a lot of these new methods particularly a lot of the uses of biometrics were you know illness to test detection or in particular fever detection the a.c.l.u. issued a report calling these methods law and intrusive and leading to a false sense of security and that's a really frightening thing we're talking about you know pandemic management if we think that we're safer than we are you know then more people are going to get sick and die. [00:23:26] You know another kid it is like it seems like every single app is is attempting to do contact tracing and again you know with what the a.c.l.u. said it's super flawed because well number one the level of adoption for all these apps doesn't exist for it to be meaningful and you know when it's when it's not meaningful in that way you know what are they going to use it for it's just going to be another data collection method and you know even if they were doing it really well if they were rolling it out and getting really high adoption and working with local public health centers I really am concerned about having private companies manage this very sensitive data because we've they've shown us that they actually can't be trusted but. [00:24:12] You know a to a lesser degree I'm seeing. You know when you when you go to a place now and you opt in to you know you scan there if you are cold and they say Ok well if you if anybody if if anybody who was here at this outdoor bar or whatever comes down the cold it will contact you for country tracing purposes well the few times that I. [00:24:38] I've encountered these and I asked around of my friends every single time you were added to the general mailing list by you know opting into this contact racing so they're already using this information for further data collection purposes. In addition to being concerned about what kind of like app and service obit ization environment is like I'm also concerned about the increase of physical surveillance by robots and by police that are kidded out with more surveillance tools do a sensibly enforce things like social distancing but you know in reality we know that these rules have been used over and over again to target black and brown people and poor and working class communities and heighten existing disparities in those communities or to crush dissent and you know we've already seen Amazon in particular using social distancing guidelines to quell unionization efforts so that they fired some people in an Amazon warehouse who were unionizing and they said it's because you're failing to socially distance My concern is the high tech solutions that are being implemented to enforce social distancing I can see them very easily being used or you know Welling protests but then having this really easy argument saying like well we were just we were just enforcing social distancing that's all. [00:26:05] And one other area that I'm particularly concerned about in the pandemic is this kind of. Productivity surveillance demand productivity and health both in particular how workplaces and schools are responding to our newly fully online environments rather then having a humane response recognizing that people productivity is did not matter very much right now and is really hard for people to. [00:26:37] To stay on top of given all the stress that they're under in fact that humane response doesn't seem to have really registered in most of these workplaces and schools in fact there is greater surveillance of worker productivity data on their location and movements their proximity to other people their attention tracking detail clogging up their workday activities you know I was just in preparation for this talk I was asking around my friends and my librarian network like you know what what are people facing. [00:27:10] With these pretty absent one person told me that her sister works at a place where they require her to move her mouse every I don't remember how many minutes every so many minutes to prove that she's there and paying attention and so she be rigged up some kind of like there is Bueller's Day Off Like a situation where it will move her mouth or her every so often so she can get a. [00:27:37] Being doing for this but you know this is a funny example of something that is actually quite tragic that is happening all over the place and that regular workers are having to deal with and also students as well so what we're seeing is the normalization of even more surveillance technical to Sophia which is saying a lot because we already had a great deal as I noted and you know it really bears repeating that what gets built now is going to stick around long after this pandemic is over just like everything that happened after September 11th I mean we're still seeing Patriot Act reauthorization zz. [00:28:12] Well I know why this is so bad is that it doesn't solve the problems of the pandemic doesn't help us not what public health officials want which is mass testing chain meant to contact tracing which is actually a very laborious. Effort that needs human beings and needs you know broad adoption actually work you need things like human phone trees. [00:28:38] Right you know another part of why this is bad is that it's going on an already very flawed information technology environment which is on accountable to the people and yet exerts this enormous control over our lives invisible and there's always when you me Klein was talking about this new environment she said will this technology be subject to the disciplines of democracy and public oversight or will it be rolled out in a state of exception frenzy without asking critical questions that will shape our lives for decades to come and that really Back question really remains for me and I you know it doesn't seem very hopeful frankly. [00:29:17] You're here at this privacy symposium maybe a lot of these problems are apparent to you already right maybe some of them are new but surely you're all thinking like why are you depressing the about all this Allison like we you know like don't we have enough problems what are we supposed to do about all this when the power differentials are so though I want to bring it back to this theme about agency autonomy self-determination and I want to do that by asking you know I realize that there is a chat I don't know I can't see the chat so just you know a quick question Has anybody here been called a lot I think before going to guess of my water. [00:30:03] So I realize that I'm scroll up in the chat here we go. I would be able to respond but I'm going to assume that the answer is yes if you have any critical attitude about Knology there's probably somebody who came up to you and said you're just a lot I hate you don't want us to have that you're just anti technology and I I do a lot of things in my work as a as an Internet technology I can this but I was in a one piece of it is that I'm I want to one woman campaign. [00:30:39] To like take back the Luddite story to get it right for people because I think that they have really been unfairly maligned as anti-technology and that's not at all what they were the limits were 19 century group of English exile workers they formed a guild around an anonymous Avatar named General Ned Ludd that's where they'll let its name comes from they were artisans and they were being subject to the implementation of mechanized plumes put into place by their bosses by the you know. [00:31:16] The owners and the lot I believe that the mechanisation of what was you know there are kids little skill was not about progress was was a ploy to get around fair labor practices but they revolted they organized and they destroyed a lot of the machines now they were later crushed that's not the point my point is not only really let us not in technology but they were anti-technology that took away their agency insult terminations I think it's that they called it they call it fraudulent. [00:31:51] And I think about a lot of it's all trying to because I you know I want to take back the late. Imaginary myth and I want to encourage people to the 21st century let's you know thinking about how we do that number one having skepticism about our technology will. [00:32:11] Ask questions about what each new app or service because what information is it taking from us how is it being bought or sold. And I encourage us to do this in micro ways you know not installing every new app that you see being you know asking questions reading policies looking into what their practices are but also in natural ways you know fighting against the takeover of our communities by by you know Amazon again bring back that example this is a really perfect example because there have been a lot of local fights that have prevented Amazon from installing its casual stewards. [00:32:53] To. You know preventing the. Their warehouses from being built in different communities. Furthermore thinking about how we become 21st century let it's I think that data minimisation is a really important practice you know restricting information that these companies and apps know about us like I said before there is a micro way to do this you know just making decisions about our own data but more importantly the macro Lay you know fighting for legislation that restricts the information that companies law enforcement can access only get it for how much the steward what they can use it for and there are some really amazing efforts happening at the local level of implementing this kind of legislation in particular I'm really excited by the work that's been done in both Massachusetts and California around banning facial recognition technology so that these laws are specifically about banning police from using facial recognition but because the laws are pretty expansive it limits a lot of different applications of this technology and that is a movement that is really growing and I think we're going to start seeing some states adopt this legislation and hopefully you know eventually we'll get to the federal level. [00:34:12] Likewise we can be 21st century what I think the Manning data security and encrypted communications the micro level being using those tools ourselves you know seeking out. Only technology that takes data security really seriously the macro level being you know making these demands are local governments asking for audits of their practices and you know every time we hear about a new product or service looking into how secure their information is. [00:34:42] Other practices that can make us 21st century Luddites add blocking I mean it seems like such a minor thing but I truly love that locking for the kind of like both like micro and macro. Effects that it can have you know micro being that like you don't have to deal with the ads they don't see you and that's a nice little privacy step. [00:35:04] Well we want collective solutions right the thing about blocking is that it's so popular and so many people do it that it really does impact the bottom line of these companies using Free and Open Source Software is another I think Luddite ask activity you know using software that has been audited by a community rather than a corporation and you know it's certainly not perfect for privacy but it is just another really good practice but broadly speaking I think that this is the time considering the level of the problems that we're facing and that we are in this moment really big political demands and collective activity I see this is the time for making really big demands about the Internet technology we should make the Internet a public utility we should have public control and oversight of the technology to use only Internet and there should be real consequences pretties companies when they don't behave in this way. [00:35:59] Well all of this brings me to my work and library project so as I said Our mission is to make real the promise of intellectual freedom in libraries we started in 2014 we began by just teaching librarians and. In my region about I had to see issues and I was very inspired by the revelations of ever Snowden that came out in 2013 I follow that story really closely and I thought you know this is this is a really big story you know just in general but it was one of the 1st like new big things in the news that I really started to connect to my role as a librarian and the reason that I connected it to my role as a librarian is that. [00:36:51] We have a set of core values of professional core values in libraries and they include privacy and protecting taken privacy is a really big deal to us and we have fought for it historically you know we've we have fought back against. Unlawful requests or patron data we were basically the only organized professional group that opposes the USA Patriot Act when it was getting half and those of us who are old enough to remember what that environment was like it was not really a time when political dissent was well tolerated particularly in an organized fashion like that and when you consider that librarians are like you know or something like 90 percent female profession you know our concerns were really not taken seriously we were really ridicule the. [00:37:43] Former Attorney General John Ashcroft called us hysterical. But we really stood her ground about that and of course all of our fears about the Patriot Act are realized though you know to me the privacy advocacy really fit into work that I was already doing as a librarian but more than that I started to hear from members of the community who are really concerned about their privacy who have followed the Snowden stories and were you know felt like there was there was some implication for their lives even if it was just that they want to live in a democracy and they don't want to live in a place where that happens so I began by teaching other librarians how to think about privacy understanding a little bit what was happening with the Snowden revelations going further to think about the laws and you know regulatory agencies what's happening with them in the quirks all the ways that. [00:38:42] These decisions were being made and then finally thinking about privacy technology and how to use it how to teach it to members of the public how to implement it in our own buildings. You know in addition to our that I use being one of my motivations we also as librarians have a really incredible position of trust in our community is one that I think is not really enjoyed. [00:39:08] By doing many other you know maybe like u.s.p.s. right we love them very much. But you know there are very few entities of any kind public or private that enjoy the reputation that libraries have people really love us and trust us and we take that responsibility really seriously and so now what better place to help people understand the implications of their technology use than a place that they already know and go to when they need a trustworthy when they need somebody that they trust to answer questions for them. [00:39:45] Furthermore libraries are basically the only place in the United States where if you need some computer assistance you can go and get it this is at like a one on one level you know if you go in you know it libraries are flooded around all day trying with like people who just got some kind of device that they don't know how to use we also offer computer classes or. [00:40:11] You know and all different stages and so it seemed like a really obvious space if this kind of public education you know we had the values in place we had the Community Trust we were already providing this kind of instruction and the last thing I'll say about libraries is the space for this is that we tend to serve people who are members of the most impact communities so people who are feeling the effects of surveillance 1st you know black and brown communities or working class people different kinds of marginalized people immigrants these are all people who tend to use libraries at a higher rate and they represent the general population you know libraries can help us reach the average person with this information and then we can really change culture though our approach library Freedom Project you know I began 2014 and really just started you know bawling from there. [00:41:02] I started working with. Experts in the field goal the a.c.l.u. has been a partner mine on this work for the last 6 years so work with the Electronic Frontier Foundation and other organizations like the ai now Institute different universities lawyers technologists advocates and trying to preen a really holistic view of found all of these issues and also I really firmly believe that creating community around privacy is the way that we fight back against surveillance so one of the things surveillance seeks to do is isolate at the atomizer Well what better way to fight back against it than to join together and also like that's how we win anything you know it's getting organized with our community so our approach in like really Freedom Project is no privacy is autonomy it's about choice that consent it's your decision to make not somebody else on your behalf we also believe that technology is power we don't you know we don't mess around with any of this you know persistent myth that technology is somehow neutral until you do something to it technology is imbued with power from the beginning you know it's built by people who tend a position of power already. [00:42:24] In is you know deployed by private companies it wields power over us in a way that we really don't wield over it is it is a completely uneven terrain. Another aspect of our pro-choice is that we really think of privacy as a social justice issue and we relate it to other social justice issues as Catherine mentioned when she introduced me I really try to bring up surveillance in any justice I mean it's there you know I think for example of that out climate justice you know everything that is happening you know especially right now I'm sure many of you you know being in the south are really feeling it with. [00:43:05] The hurricanes that are happening while fires in California we're going to have a great deal more activism as well and it change worsens and we've seen over and over again that both private companies and law enforcement and government agencies have to pull it surveillance technology against those activists. [00:43:28] You know a perfect example of this is the the no doubt will protest at Standing Rock face down there balance from multiple federal agencies local and state law enforcement and a lot of private surveillance as well but basically any social justice issue you want to think of there is some privacy in surveillance aspect to it because privacy is about autonomy. [00:43:54] We focus on a harm reduction approach and by this I mean it's basically exactly what it sounds like it's a term that borrowed from public health and the idea is that you know we're facing a problem that is really immense. You know it's very easy to get into sort of thinking like nothing that I do will change. [00:44:16] This situation anything I do is just going to be way too small and so what harm reduction teaches us is that actually small steps to protect your privacy can be really helpful they can reduce harm so we have a harm reduction lens at the same time we also really try to focus on ways that we can be involved in systemic change but there's only so far that you can go as an individual at the micro level we want to really change sure we want to change laws we want to change massive you know we've been changes to how we relate to this technology that's already but it's so important we can really the core to each other and fight that really have the power of numbers and so what I have done with library freedom project I started in 2014 just teaching librarians in my region and what it's really blossomed into is a pretty massive nationwide effort. [00:45:14] Getting librarians to be privacy advocates in their community and so I have I've spoken to you know many hundreds of librarians as part of this work but a couple of years ago I started an intensive program called library freedom institute where librarians compete to get into the program at it's totally free and then if they're accepted they were together for 6 months learning about different surveillance and privacy issues with a focus on bringing it back into their communities thinking about the average user thinking about what regular people's computer issues and needs are what's your balance issues they're facing. [00:45:54] And then we end up with this wonderful community of practice we now know about 100 librarians who take in the institute they're all over the u.s. we're pretty restricted in the u.s. because of our funding. But we have. We do have a couple there's a couple Canadians and one in Mexico City I should not neglect to mention that was not those and. [00:46:16] But about a 100 librarians in basically every kind of community you could think there are many academic librarians and there are many public librarians community colleges there are people in duper rural communities there are people in the dense population centers and so we work together in thinking about these problems and bringing this information that to our patrons and our librarian community which you staff trainings we do various kinds of public programming so like library events we do Conference talks we do get involved in public advocacy efforts we try to influence privacy policy and other standards and libraries and you know we we do this all as a group where we've got each other up and we try to encourage more risk taking and more bravery from one another with the power of the group though. [00:47:14] I want to hear all your questions I want to talk to you about you know your privacy experiences and whatever you're thinking about what your favorite or at least favorite will be in technology is on particularly since I know there are a lot of different kinds of people here in this room I think the prairie and lawyers them students maybe some students from other disciplines but just think and as a closing thought I want to ask you to consider how you choose who can create community around privacy as I have this is a multi-disciplinary group that is the way to succeed you know having a wonderful mix of skills and experiences and that was the asm is how we can respond to surveillance together so and leave you with that thought and I would love to hear your questions. [00:48:03] Thank you so much Alice and thanks for bringing it walk around to privacy is autonomy That's Dr Aronson Tess and started off the symposium So what a perfect book and. Someone go to the 1st question this person asks what few tips would you recommend books implement to in attempts to keep themselves in while not making yourself a target by doing so that's a great question because I think you know specifically what this person is thinking of is. [00:48:42] You know we hear a lot that like if I install a piece of technology that encrypts my text message or something that I'm going to go on some kind of government list right and so let me just address that as a as a thing that comes up you know we we don't really know if that's true or not we got some information like from the Snowden revelations about how all law enforcement uses that sort of information doesn't make them suspicious. [00:49:15] You know I would say that the jury is a little bit out on whether or not that happens however However if you are targeted in some way. Let me just give an example that I think will probably resonate with a lot of people right now so let's say you go to a protest in your town like I was not a protest and. [00:49:35] Like things get a little spicy and suddenly there's police and suddenly you get arrested right and let's say you know because of how protesters are getting targeted they you know they try to like. Paint you as the in chief as an inch deep a super soldier we know that's a real thing that exists right now let it happen that's a that's probably very rare possibility but it could right though are they going to think that the the fact that you have taken all the encrypted texting app installed on your phone are they going to think of that as something suspicious they might well I want to just acknowledge that there is a possibility that you know depending on the situation that you're in and it might. [00:50:20] Look more suspicious using these technologies that set that set the way that we make them seem less suspicious is that we all use them if everybody has a signal download it and they're using it to send cat pictures which like I think there's an l. and p. people here and if you if you are here please have a chat. [00:50:40] They can attest to the fact that the l.s.p. signal threat is like 90 percent had picture but we're just like we're just using it to make it ubiquitous now to the 1st part of your question though what are some steps that you could take to protect your privacy now without knowing what your unique situation is without knowing your model I think that there are a couple things that are just really basic important things for anybody to do and the very most important one is passwords so boring. [00:51:11] So not sexy but it's so important having really strong passwords using a password manager in particular to have wrong and unique passwords across all of your devices and across all of your accounts is really one of the most important things you can do and this applies no matter what your threat model is you know if you are worried about I'll tell you just from my own experience something that I have faced a lot because I am a you know a person of a political nature and I'm a woman on the Internet there are a lot of. [00:51:44] Like online massage next fascist types who love to try to tear. Me in different ways they try to come at me a few times and that's one of their methods they'll really try to break into my house and so I know I'm secure against them using my house or manager or using 2 factor authentication so that's you know pretty universal for anybody Another thing is I think using signal encrypted texting and calling app is a great thing for anybody in any situation like I said making you think with this. [00:52:14] Is really how we protect people who maybe need it more for more serious reasons like you know I mentioned that journalist and sort of protection that's a perfect example of why we should all use signal you know because if you are that source and your boss sees a signal on your phone they might think something is weird but if everybody is using signal then it's not weird and then the 3rd thing that I'll say that I think is just good advice for anyone and I know I mentioned this already but I am such a huge fan of it is ad locking. [00:52:43] You know ad blocking is it it might sound like something that's more kind of symbolic you know like you you get the effect of the ads not seeing you and that's nice and all but you know it really does impact the bottom line of these advertising companies because. [00:53:02] You know ad blocking is is very popular. But also a lot of ads can contain now or in them I mean the ad industry is just as unregulated as the rest of the tech industry and so putting on an ad actually is a security risk because they can have malicious software in them and so ad locking also protects you against that as well so I would say those 3 things as. [00:53:27] Thanks Dad My 2nd all tax chains are must really means all star Yeah. So this is a quick follow up to what you just mentioned but we have a question do you have a recommendation for a specific OS for protection to all. You know that so there's a few different ones that I recommend the Arion degrees of friction. [00:53:55] The best one that exists is the highest friction one it's called the past x. it is free and open source software which means that the code is shared openly you know it's worked on by a community of developers and the chances of like a government back door are pretty slim compared to like a corporate solution although I will say also that the auditing of password managers is typically a lot higher than most piece of software is because they're so important to get the security right the keypad x. is the one that I use but the limitations to it are that it's a little bit hard to set up it doesn't have any thinking option so it's never sending out your passwords over the wire which I like for privacy and security reasons but if you want to have multiple devices with Halfords connected to you it's not going to work it doesn't have that feature so for that I would say that most of the commercially available password manager extensions are about the same last past or Daschle they're all about the same in terms of security what I would do in choosing which one to look for just do a quick search and see which one had the most recent security audit and that's what I would choose and then finally my favorite one for mobile devices. [00:55:22] Which actually I think is no longer available for Android but is for i Phone is one password those are the ones I have but the security on it thing I think is really the essential. So this next question that a couple likes what are your thoughts about Lugo classroom and other add heavy products to the fall for most online education for take 12 schools is there a nonprofit technology adoption should there be a publicly owned and operated auction for k. 12 schools to really timely question. [00:55:59] Yeah I mean to be to be frank I think it's criminal I think of the fact that we have we have completely handed over our public infrastructure and it's not just schools you know I mean Google Google Apps or you ality. We have everybody on Google apps including like the police you know and on other agencies that have very sensitive data. [00:56:27] And so I mean I think this is really speaks to some of those power dynamics that I was acknowledging which is that you know for various reasons in the society we live in we've decided that it's acceptable to us to give all of this power to these private companies that are completely unaccountable to the public and so yeah I think it's outrageous the idea that you know particularly in public schools that you have to have an account with a private company. [00:56:56] That isn't just like an education vendor you know that might be fine right like I'm with you on your question about like there be a nonprofit publicly resource publicly owned option yes absolutely absolutely like that would be the ideal and I think that it's one of the. You know one of the visions of Free and Open Source Software is having more of that kind of environment and infrastructure that can be accountable to us but like Absent that mean that's a that's a pretty big given the environment that we have. [00:57:32] Even if we had non profit and even if we only were operating with Small private ed tech companies this would all be preferable to Google which is you know one of the biggest companies in the world that has made its many billions of dollars from our data so yeah I mean I hate it that's my answer and hate it. [00:57:56] I understand that was a high school teacher before becoming a librarian and it's a problem that you know and the huge mess yeah yeah. Speaking of big companies what are your thoughts on Amazon's near monopoly on library cloud infrastructure and storage such as digital preservation storage What are the implications for libraries as long term content steward's well to the 1st part of the question I also hate it for the same set of reasons that I hate the Google separating it's the same thing right why are we giving our public infrastructure to these private companies but I'm so glad you asked about the long term implications because I think that's one of the one of the things that we should be most concerned about like we've seen how many many companies have done many data companies have over the years done one of 2 things one thing being they go out of business they disappear and your data goes with them now do I think that's likely to happen with Amazon No probably not like their global became I think that the it that they would just call on might not be a particular concern for us but you know something that could happen is the other thing that happens a lot with these data companies is that they get bought. [00:59:23] And your data goes with them and so will the. Way that you you know the contract that you originally had for access and storage and all that stuff to be totally different they can change the terms on you you know so when Amazon merges with like I don't know like Lockheed Martin or you know whatever other who's more evil than Amazon I merely think of the. [00:59:48] The minute I were to happen they could change the conditions but frankly as I was so powerful they wouldn't even need to happen right I mean so I guess this is getting back to this power differential. Why are we gauging with companies that we would have absolutely no recourse if they did something to harm us if they said one day hey all these archives that you're that are being that is our culture is like we're actually going to jack the price up 150 percent they could just do that you know they could decide that they want to share that information with law enforcement in some way that we wouldn't do as information professionals but they have no compunction and they and they have no you know the 3rd party got Print this is another piece of it and this last thing I'll say. [01:00:37] When we there is a one of the one of the reasons why are our legal and regulatory environment is so problematic is that we're so dependent on these private companies and private companies are shielded from different kinds of privacy laws by something called the per party doctrine and the 3rd party governance sense that if you voluntarily and I'm using air quotes or reason voluntarily share information with a 3rd party that you forgot your rights privacy now ask me if it's voluntary if my school said you know if my workplace said this is now voluntary it's sort of like they have them funny definition of voluntary in the same way that they have a funny definition of that and so yeah that's my that's maybe. [01:01:28] Also So our next question and this is a question that's come up a few times in the session ends and I think you're a really great person to. Me just one second. Question is just. How do we make privacy feel real and vital vital to people who are not used to considering it. [01:01:56] And if people are willing to give up their information for vitally for virtually nothing what is the best response to that. I think it's a really good question one that one kind of overarching thing is we have to find ways to make it personal for people but what we do in library Freedom Project is we work with this concept a lot of help from Ali and it sounds like it sounds really scary but it's just a poorly named thing basically went through modeling is you know starts from the premise that everybody has a reason to need privacy everybody has something that they need to protect and you sort of break it down for them by like Ok well what is it that you have to protect and who you need to protect it from and what's going to happen if you're on the able to protect it and when you and I realize that like you asking this question you're probably thinking of some people who you wouldn't necessarily have all that space when to be able to like work through this whole framework but I think it's a really helpful thing for you to just keep in your head when you get these anti privacy arguments because you can easily think of a way that it is personal for that person and you can maybe ask them like a question or 2 about. [01:03:07] What would be personal for them you know what do they believe in what do they do How might their situation change I think the current moment that we're in is one where a lot of people are. Changing their minds about what their risks are and so you know without knowing exactly what argument I think you haven't made it has to be personal for people always to the 2nd part what do you do when people are so willing to volunteer information about themselves for like convenience sake or whatever you know I mean this is really hard because we all do this constantly every single day you know it's just it's too inconvenient to make the decision otherwise but I think that you know getting back to the part about personalization like helping people see just what could go wrong sharing this information and also like this is why it's. [01:04:05] Much more important that we have to have a privacy culture like we have to have some kind of push back to the dominant thinking because you know what you're asking about really is how do we go against this like very dominant pervasive way of thinking and we can't do it as individuals like we have to make it a more ubiquitous alternative and so you know it's me this is one of the things that are powerful about libraries is that we can influence culture you have this great position of trust and authority and respect and like if we are the people who are like hey how do you consider your privacy even if we don't get everyone to agree with us 100 percent of the time just offering that alternative is more than what exists now when I agree. [01:04:55] To the next question is do you have any thoughts about how to protect government and from a sham prop from privatization says that is then have some forms but so much that remember May when so much government information is no longer available through the Federal Deposit or elaborate program so a big question and those are big questions without knowing. [01:05:18] Exactly what kind of data you're thinking of I realize that i.q. given those caveats that there's such a it's a complex world out there right but this is one arena that I think I one of the things that we teach in library Freedom Institute now and it has been an increasing focus of ours is using Freedom of Information Act requests using lawyer that's what we have to do frankly I mean right or not you know like we're in this environment where our government is trying to hide information from us all time so maybe getting really good at using exploit to get information that that is legally required to be in the public domain sometimes that's our only recourse so I would love it if librarians got really good at this but even if we don't do this on our own there are amazing organization that do this that we can support and follow and one of them in particular is of law and all they do list lawyer requests and you can make requests of them to do specific lawyers for you and so the thing is like this should apply even if the information is owned by a private contractor like one of the great you know all these oil Warriors one of the amazing things they are are able to get is like the under contract and e-mails with vendors and government agencies and like you know just different things like that because even though it's a private company it's doing business with the government it's subject to public record. [01:06:53] That's really great information I wasn't aware that I was happening. Really so. Great you can use it for like political stuff too like geological research and I love that doesn't cover rare Institute because we're like it is trying to help people with their ancestry it's not you know not been another to see here. [01:07:16] The little research. Katie and the men have an interesting question do you think that privacy and security concerns can be adequately mitigated through contract i.e. we have to outsource some such functions so if we do we have a contract with vendors and we adequately protect ourselves and other users in the goshi to a contract if not why the power differential or the trust we seem to have been. [01:07:45] Yeah actually so right before I came on this call part of I couldn't attend the symposium as I had the l.f. I meeting today with our with our current coordinator time at exactly that. And so I think the key part of your question Kitty is they use the word adequately and yes I do think we could adequately mitigate through our contract we have to be really careful about the language the demands that we make and and actually I think that one of the elec people who gave this talk Nicole is here I think I saw her in the chat. [01:08:22] Did that a bunch of work around that her privacy as part of that elf I also like her own work. And you know basically like came up with a rubric for thinking about like what kind of language is in these contracts and in their privacy policies. You know we have different standards including like the NIH so privacy standards that say you know this is what we need to do about data minimisation this is what we need to do about data security this is what we need to do about law enforcement and so yes I think we can we can adequately protect ourselves and our patrons in negotiating or contracts but I think we need to be really vigilant about what the contract language says. [01:09:04] And this is one of the ways that like having the support of the broader library community is really essential because if one of us negotiate the contract are not necessarily you know when but it Multiple say we're not going to allow these privacy practices anymore. Then we can actually have some standing but your point about the power differential you know that the power differential with library than yours and libraries I think is it seems greater than it is we act like it's greater because we have this frankly we have an inferiority complex in libraries because people are always taking everything away from us our budgets are always getting slashed we're always being told to do more with less. [01:09:45] You know the whole rigmarole right and so I think we believe that we can advocate for ourselves ever. And it comes up with our vendors but you know what their vendors they work for us and we should like make them do that work you know so wonderful so we have about 5 minutes left this might be our last question. [01:10:11] And so the question speaks to that earlier presidential candidate Andrea So in essence focuses on the primaries that we should not our own data even when it's shared with these companies are you aware of any organizations that are trying to make this happen do you think this is a realistic future for us. [01:10:34] So this comes up every now and again there's a few different like. The activity type people who think that I think Jaron way they want to that I might get I might be wrong that it's him but there's one guy who's like on our own data. I am not a man of this proposal and the reason is because I think that it it makes an individual issue out of a systemic issue like let's say you own your own data you know. [01:11:03] The what is that do you like do you then get this well 1st of all like you or you can pay for it or what is ownership even mean in this context does that mean that if it's ever used you get a check or that you can sue a company for misusing it like the terrain is impossible to consider. [01:11:24] Even if this situation like even even if it works perfectly like I own my data and I and part of me owning my data set I'm saying as on can't ever use this well what if they didn't want to take on Amazon you know so there's there's no way to reconcile that power differential right. [01:11:44] And. There's you know so much about a super in invisible anyway like you wouldn't. How would you even know if your data is used and then that doesn't even get into like how data gets used or you know artificial intelligence and machine learning where like it might be like some piece of your data Frankenstein mixed with somebody else's or whatever. [01:12:07] But I think part of what is people who advocate for this position while well well meaning and I think the idea of user control is important I think it really fundamentally doesn't understand how you would even enforce a system like that and how it would change things and also when we have an environment where people are not educated about these issues that everybody would probably be like sure they can have my data I'll sell it to them I want to make some money what I actually believe that we need instead is a couple things Number one we need to all of these big tech companies I mean frankly I think this should not exist I think that it's too dangerous to have a world where Facebook exists as it is and like I'm not just talking about privacy I'm talking about misinformation and I'm talking about like they have you know I really blame Facebook and Youtube for the politicization of different conspiracies like you went on. [01:13:06] They have claimed some of my family members like I personally and am very angry at them about this. But I think those companies cannot exist in their current form and there are different proposals you know talking about like previous presidential candidates like you know Elizabeth Warren famously had a proposal for breaking them up I think breaking them up is a start but I think that they need to be socialized they need to be. [01:13:33] There there should be public ownership of companies like this I'm not talking about like having the government on and I'm talking about like having the function in the way that libraries are like the u.s.p.s.. Should be a public utility should be publicly accountable. And should have some kind of public dividends you know we we built these technologies in the 1st place because of public investment I mean our Arpanet came from a government agency and that doesn't even get into all the other public research that created like Google and and i Phone and all that stuff. [01:14:09] So socializing these companies. Having a totally different structure about what their business model is how they're able to collect you know what they're able to use it for how long they can keep it for an actual consequences so our regulatory agencies like the f.c.c. and like the f.c.c. need to be beefed up but I think even more than that we need some other we need like a new regulatory agency because those agencies were never intended to stand up to companies that do what Amazon Facebook Microsoft Google and whatever the other what Apple Yeah. [01:14:47] And there was another thing I was going to say about it and I got really angry thinking about Facebook it'll come to me you can e-mail me and I'll tell you Well Jill and I just wanted to mention a comment here from Lisa had scruffy privacy had been solved but when data is it really is relationship representation you know who owns that if we if that relationship data style that's right Lisa who I know what it Lisa and I have a conversation and I'm like Lisa I would like to sell this conversation I was a righty then. [01:15:22] You know doesn't want to sell it you know and like the picture in question is of her cat Where is the cat's rights in that you know just who is the thing about yeah that's really messy. Like all of these pop expire really messy and that's why they're so important to talk about so thank you so much for coming out and you have any final parting words before we end for today geez I mean other than like thank you so much for having me is really wonderful These are great questions I would love to hear from any of you I'll take my e-mail and a Strat if you had additional questions or you know we didn't get to yours or if you just want to talk to me or yeah let me present you know let me. [01:16:06] Yeah that's all I have to say thank you again for having me thank you so much Allison this was amazing as we expected that we really appreciate having you here at Georgia Tech and hopefully one day we'll get to have you physically here at Georgia Tech thank you so much thank you again. [01:16:27] And I just like to thank again all of our presenters today Dr Gupta Dr can send them to me Joshi for leading the conversation and I'd also like to thank our Associate Dean Bruce Henson for helping to make this happen and for hiring me the Georgia Tech library and our dean Leslie sharp for Also I'm advocating for this free public programming made available to you I want to mention that the Georgia Tech library has a public programming initiative that makes all of our pro public programming free and open to the public so please visit our Georgia Tech library page or find a calendar and our programming is listed under events and we invite you to join us for all of our upcoming programs they are virtual this semester so they're available to anyone across the entire world really and since we couldn't have you here with us normally we would have taken you on a fantastic for our brand new library building but since that is available we've put together a virtual tour so as we leave out today I am inviting everyone to take a tour of the Georgia Tech library with me of we have a great day and I will start that video in just a sec Welcome to the new Georgia Tech library I'll be your host on our tour today my name is Katherine Nancy and I'm the public programming and community engagement librarian I'm standing outside of the best price Gilbert Memorial Library off of Cherry Street and this is where we'll begin our tour today follow me. [01:18:23] Welcome we're here on the 1st floor of price Gilbert behind me is the 1st floor reading room one of our study areas to my right is the library's new gallery space let's take a look originally built in 1952 the s. priced Gilbert Memorial Library served Tech's campus for nearly 70 years before its renovation began and 2018 we're proud to reintroduce this historic mid century modern building back to the Georgia Tech community in a form that reflects its original beauty it is in spaces like this reading room that you can clearly see our design ethos of long life loose fit meaning the building will grow and change with the needs of Tech students and faculty notice the ample power outlets and space to spread out with multiple devices materials and study aides here we see a small sample of the types of work to be featured in our gallery we expect this space to hold student faculty and traveling exhibit throughout the year highlighting the engineer witty and passion of text scholars were on the 1st floor a price reading room right now but we have a mix of reading and study spaces throughout both buildings and as you go up each floor the spaces get quieter at the top of Crosland tower which we will also tour we have silent study floors open 24 hours a day here's a look at some of our individual studies spaces on the 2nd and 3rd floors of price Gilbert We provide a range of furniture and space configuration options for single students small groups and classes Welcome to our scholars event network theater located on the 1st and 2nd floors of price Gilbert This is where we plan to hold speakers conferences and symposia once social distancing and virtual programming is not a necessity as we go through the building Please notice that all of our seating has been reconfigured for social distancing this is to ensure her safety. [01:20:42] Speaking of which time for a quick hand sanitizer break we have stations at all entrances throughout the lab's breakout spaces reading rooms and study areas we are now on the growth level of price Gilbert below the 1st floor behind me is the info desk area our main service point for anything library related here you can pick up materials get help meet with experts and launch your research project with the full force of the Georgia Tech library fireside next we're going to enter cross one tower built in 1968 it was originally meant to hold only books we began renovations in 2015 including moving all physical materials and to cold storage at the library service center jointly operated by Georgia Tech and Emory we reopened in 2018 while come to the grove level stairs these helped tie the buildings to the adjoining Cluff undergraduate learning commons we share several connections between the buildings and as in Cluff these are a popular place for students to hang out between their classes here we see the Crosland tower Grove level reading room which connects to the screened in porch and back to the right to the left is sideways Cafe which is expected to be open during the Fall 2020 semester here students can grab a bite to eat when masks aren't required please note the lights on the ceiling there in our installation the illuminates the space throughout the day Next we'll move up to the 1st floor across one tower this is our archives reading room which holds our non-circular rare items take a look at some of our amazing historic materials from the Fulton bag company collection the bud foot science fiction collection architecture collection and text past we are now on the 2nd floor of cross-line tower also known as innovation and ideation studio. [01:22:43] Here Soon it's are encouraged to engage in low technology designed to help them build their projects inventions and creations for class or industry the space is a well lit airy and welcoming to anyone looking for a great space to spread out and get a little messy now we've moved to the 3rd floor of Crosland tower which includes the high performance computing cluster and the data visualization and retro tech labs the 3rd and 4th floors of both buildings represent the buildings technology spaces. [01:23:17] Here you see one of the bridges connecting Crosland tower to price this is the 360 view from the 3rd floor. Now we are back in price on the 3rd floor of the multimedia scholarship comments these machines include software like the Adobe suite so students can create the next generation of multimodal projects and presentations as we walk through the buildings you've no doubt noticed the empty bookshelves during construction we moved all the physical materials into cold storage to free up space for the renovations Originally the plan was to move about 30000 volumes known as the core collection of titles representing the foundational scholarship in the field study to tack back into the buildings at the completion of construction however with Kovan 19 that timeline has been pushed back all materials are available using the library's website including the Emery collections afforded by our joint partnership delivery is contactless and achieved through library lockers behind me you see one of our popular study areas on the 4th floor of price Gilbert these spaces and could individual study carols for those students who prefer a visual block from their environment. [01:24:52] Also on the 4th floor a price scale where is the new faculty research including a teaching studio office space on campus is a premium and access to new technologies for teaching can be hard to come by Luckily we've built the space for faculty to be able to meet conduct research and create the learning environment for the future let's pop into one of our collaboration rooms. [01:25:17] These are available for reservation 24 hours a day online each student has equal access to them and each is equipped with the high and low technology needs of any group studying or creating a project capacity of each room is limited because of co-head and the new occupancy rules are listed with each reservation. [01:25:41] Lets move up into the top floors of cross-line tower the 5th floor is worse staff and faculty offices but the 6th and 7th floor reading rooms are for quiet study only here the 6th floor offers a variety of seating options for scholars plus some pretty great views of campus also on the 6th floor we offered the graduate student community this buzz card protected space allows graduate students to meet study collaborate and eat thanks to a kitchen like the rest of the library it is open 24 hours a day 7 days a week during the semester. [01:26:20] This is our quietest floor the 7th floor reading room take a look at these unbeatable views of campus that await all who choose to study at the top of the library. Lastly Welcome to our rooftop terrace these are open from sun up to sundown every day for students to get some fresh air and enjoy the skyline view. [01:26:58] Thank you very much for joining us on our chore I hope you enjoyed seeing the Georgia Tech library and I can't wait for you to visit us and person.